Wendy's — Restaurant in Auburn Hills

Worst Wendy’s ever. I came it at 11am on Saturday during my half an hour lunch break. I stood at the counter for at least 5 minutes. There was no workers in sight. Even after saying “HELLO!?!” kind of loudly, no one showed up. Finally a younger girl walked out from the back, she was on her big pink cell phone, looked at me, held a finger up and told me to wait, as she turned around and walked away. A minute or so later, an older man came out with a headset on and told me that someone would be with me in a minute. Now.. about 10 minutes of my half an hour lunch has passed. The same guy ends up taking my order... very slowly. There’s still no customers besides me. Not even in the drive thru. I get my food which the guy has to make himself because the girl is still talking away and laughing on her big pink cell phone. I sit down to eat.. dump my fries on to my tray to see they aren’t even half done. Some are still raw. Now there are like 6-7 people in line so i just at my sandwich (which was somehow hot and fresh and good) and just left.

This isn’t the first time I’ve complained about this Wendy’s and have even called the help number. I don’t know why I go back. It’s like i wait long enough to forget how bad the service is, then want Wendy’s and then get reminded why I should never go to this Wendy’s.

If you own this store... you should take ownership and go in and fire people. $15 an...

Slowest service ever. food is mid to poor quality. employees aren't ever rude, but don't go out of their way to greet you either. I have had issues with this location in the past as far as food handling and how sanitary they are, however I went there today to use the restroom and to get a drink. I go in the womens rest room and there are 2 stalls. The first one has a bunch of toilet paper and feces clogged in it, looks like it has been sitting there a good week. most of it was dried out. I go in the next stall. As I am hanging my purse on the door I notice purple stuff splattered on the wall between the toilet and the wall. I look further and there is a pile of vomit on the floor that splattered up the wall. HOW DOES THIS GO UN NOTICED???? So, I leave the rest room with out using it and go to the counter to order my drink. I stand there for about a solid minute before I am greeted and place my order. The woman who took my order appears to be a manager..so I say " are you the manager? were you just in the rest room?" she says "I am but I no I wasn't in there". I tell her what I found and she literally just goes on to take my order. I am appalled. If a backed up toilet and vomit on their bathroom floor is left because people are lazy, imagine what kind of contaminated, spoiled food they are serving. The only reason I go here is because it is near my job....

I've been to a lot of fast food restaurants. Where I received sub par to just bad service. Well tonight this wendys set an all time low!! From waiting at the speaker with 1 other car waiting at the windows for 13 mins before I got acknowledged. I then pull forward to wait another 10 mins before the car in front pulled out. Then I sat at the windows where I didn't get acknowledged for another 7 mins. I was returning from the hospital with my 78 year mom, she decided when we pulled in she was not in need of a drink. After sitting there for 30 mins. Her throat became very soar and she asked me to get her a water. So after getting my ice cold food, I asked for a water for her. The rude male working the window said, we don't give out water. I said ok I'll pay for it , and started to explain my elderly mom's situation. He gave me a snarcky smile and said he didn't care if she choked on her soar throat and slammed the windows shut on me, as he walked away laughing at his poor excuse of a human behavior. I highly recommend you do not patron this wendys and take an extra few minutes to go ti a different location. I myself hold the entire wendy corporation guilty of elderly abuse and will never spend another harf earned dollar in the...