I’ve been to Indian Palace at least three or four times, and each visit has been disappointing in some way—whether it’s the service or the staff’s attitude. However, my most recent experience was the worst and truly unacceptable.
My partner and I decided to have dinner there and ordered goat biryani, butter naan, and the tandoori mix grill. There were two young waitresses working that evening, and both seemed to have an air of arrogance and a lack of basic hospitality. When we requested water, it took them an eternity to bring it to us, despite the restaurant not being particularly busy.
We also had a coupon for mango lassi, which should have been a nice addition to our meal. However, what they did was downright shocking. Before serving the lassi, the waitress poured out a portion of it into another glass and brought us what was clearly a reduced amount. We were absolutely appalled by this behavior—it felt deceitful and incredibly unprofessional.
As for the food, only the goat biryani met our expectations. The rest of the meal was forgettable and far from worth the price we paid.
This experience was a major red flag for us. Despite everything, we still left a tip as a gesture of goodwill, but I can confidently say that I will not be returning to Indian Palace. Their poor service, unprofessional staff, and questionable practices have completely lost...
Read moreIt is an absolute HONOR to leave this review this is historically my FAVORITE restaurant and anyone coming new to auburn, I always recommend this place. I have never been to a better Indian restaurant in my life okay lock in for this im gonna hold ur hand when I say this…. India place…. The loml…. I’m like frothing at the mouth when I think about going to Indian palace idc if I’m trying to “save money” if someone says lets go to India palace IM GOING TO INDIA PALACE I’m getting mad rn actually bc I’m just…. I love it so much…. I know I need to leave an actual review but also let me say my fav thing to get at any Indian restaurant is any version of baingan bharta so I recommend india palace, my wife, to any and all. The environment is so omg I just love the energy everyones SO nice and easy to make friends w, I Kiki w them like on the clock. Your food will come quick hot and absolutely incredible. They rank spice 0-10 (I get 7/8 depending on the day) so it’s really easy to know what ur comfortable w. The price are great for the portion sizes u will ALWAYS have leftovers. Guys I can’t hype this place up more. I love u India palace pls marry me I will consider not taking my sisterhood vocation if it means we can get married 🙏🏼🙏🏼🙏🏼🙏🏼 anyways this time I got the butter chicken and ofc… bomb…. My husband got the tikka masala … bomb…. What can I say....
Read moreI would have given no star if I could but one star was the minimum to move forward. I was discriminated against immediately upon my arrival. The look of disgust was on two of the workers faces when I walked in. I was seated at a noticeably unclean table. There was urine all over the toilet seat, the sink and floor was also filthy . My dogs kennel is way more sanitary than this establishment. Our server threw things on the table instead of placing it down or handing it to us. I thought things couldn’t get any worse but I thought wrong. The portion of food I received for what I paid was enough for a toddler to eat. I will never eat here again. The customer service and atmosphere is awful. Don’t eat here if you are against discrimination. I’m just a black man who is likes Indian food I didn’t know I would be treated terribly for attempting to indulge in different food. This place reminded me of Indian street vendor videos I seen on instagram reels.. FILTH WAS OF...
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