Los Portales Mexican Food — Restaurant in Aurora Township

Scorching hot inside like no air was on and it was 100 degrees outside. Torta was supposed to be on special-with fries and drink for 9.99. We get the food ate a few fries n went to check out the sandwich, lifted the bread to find nothing on it but meat n lettuce..Nothing.. Figured there was a mistake, so I went to let him know they forgot the toppings and he said it doesn’t come with anything for the special-I was shocked.. I advised it doesn’t say that on the sign or I wouldn’t have ordered it. Torta on the menu comes with guacamole, sour cream, cheese etc. He wouldn’t accommodate, on top of this I never even got my drink that was supposed to come with the meal! I said I’d just get two tacos, I go to pay and he charged me almost $3 for the fries because we ate a few while waiting. It was 9.99 n came with a drink I never got, yet I get charged $3 for the fries. I could see $1.50 or something but come on, really disappointing that they feel they can charge for a full side of fries with a special that was $9.99. I feel they took advantage of me because I didn’t want a meet n lettuce sandwich when it was supposed to be a Torta…The math just doesn’t add up. It was so hot we had to take the food to go, we were dinning in and also never got chips or salsa or even water. Watch what you order, double check your receipts.. I gave this place a 2nd try after last time I ordered just a Torta and ended up with the meal I did not ask for but just paid for it to not cause issues but after today, they really try to pull one over on their customers. After coming home and eating the Al Pastor n Steak Taco, I was also very disappointed, there was very little flavor and tons of fat mixed...

I stopped going here months ago for the tiny portion sizes they give. I was going all over Illinois for Mexican restaurants except here but today I didn't feel like driving. I was in complete shock! It was actually good portion sizes on all the meals! The beans and rice was actually filled to top as they should be and it was actually MEAT on the sandwiches. I don't know if it's just a good day today or what but I'm impressed and shocked. I've order here many times disappointed with portion and price ill try back in a xouple weeks and see what happens if they keep this up ill be a returning customer again if not back to driving...

Interior was being remodeled when I came in, very small in the inside with numerous slot machines. Family owned business. Menu is pretty large, with lots of different meats. They have cemitas as well which isn't common everywhere. They also have Americanized food as well.

Food was alright. Tacos were very large in portion size however I only liked the carne asada. The chorizo and Al pastor did not have a lot of flavor. The al pastor was a very fatty cut of meat and very chewy. Salsas were decent, but very spicy.

The prices were a little high for tacos, but made sense after I saw the size...