Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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I have ordered here multiple times, and they've done a good job. The problem is recently, they've been cancelling my pickup orders and they claim my orders are fake, and that I've used a stolen card. Despite multiple ways of proving it's me, and that I've ordered there many times they refuse to serve me and give me a really hard time.
I've also seen multiple Doordash drivers get denied as well. They're wasting so much time and money of people who drive there to pickup orders for work, or leisure. I would never go back to this Subway after my terrible experiences recently. If you do any sort of online order, DO NOT order here, trust me.
Edit: not only did they not refund me my money, they actually marked the order as picked up and finished. They still charged my card and took my money, without giving me any food. Needless to say, I've filed a dispute with my credit...
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Well... they got it done...I guess... walked in at 8:40. Yes, I know they close at 9. Not a single hi or anything. Got our order after feeling like we were talking to a wall. I am overly polite. Almost to a fault actually because I also work in the service industry. Couldn’t get a hi, goodbye or even a thank you out of these people. These poor kids look like they just woke up. Who lets their staff members go to work in sweatpants? Maybe I’m just old school but could they be any lazier? This was a sad experience. I have not actually eaten the sandwiches yet but I’m sure they are just fine. Just saying their customer service leaves a lot...
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Literally went to buy a sub cold cut combo and was given two pieces of bologna on it - when I looked closer I asked if that was normal- then I was given the correct portion size .. I had to look close to catch it .. although it was a gotcha moment I didn’t cause an outburst . I simple got through my order with skimming on the additional ingredients, and was on my way . If you cut corners there in moment then you must be cutting corners behind the the stock also - almost guaranteed nothing is fresh -...
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