I’m writing to express my deep disappointment with both the quality of the food and the overall service I received with an order I placed on July 12th through Uber Eats.
I placed the order around 9:06 p.m., and it wasn’t delivered until around 11:06 p.m.—two full hours later. The delivery driver, who was very apologetic, told me he had to wait at your restaurant for over 20–30 minutes after arriving—on top of the time it took him to get there. This was not his fault. In fact, he was courteous and transparent. It’s disappointing to see a restaurant allow delays like this without taking ownership or informing the customer.
To make matters worse, both of the main dishes I ordered—Chicken Tikka Masala and Lamb Kadai—were completely identical in sauce, flavor, and appearance. It was clear that two different meats had simply been dipped into the same base sauce, which is not authentic or acceptable, especially from a restaurant claiming to serve traditional Indian food.
The naan was good, and I have no complaints about that. But for the price I paid ($52.27), I expected far better food, and certainly better communication.
I also tried calling your restaurant multiple times during the wait using the phone number listed online, but no one ever answered. That made things even more frustrating.
I’m extremely disappointed with this experience and felt the need to inform you directly. I also feel compelled to warn other customers who may consider ordering from your restaurant—especially during late hours—that they may not get the quality or service they expect, nor a team that stands behind its food.
A restaurant should take responsibility and inform the customer if things are running late, instead of leaving the blame to fall on the delivery driver.
I hope you take this feedback seriously and work to improve both the consistency of your dishes and your customer response
people who are from the Asian community and have eaten this food will tell you karahi lamb and chicken tika masala don't look like this.
The sauce look like butter, chicken sauce and the meats were put in...
Read more⭐️⭐️⭐️⭐️⭐️ A Hidden Gem: Flavorful Fusion of Nepal & India at Garlic Naan
Garlic Naan is hands down one of the best culinary experiences I’ve had in a long time. From the moment you walk in, you’re greeted with warm hospitality and the inviting aroma of spices that hint at the flavorful journey ahead.
What makes Garlic Naan truly special is its unique blend of traditional Indian and Nepalese cuisine. The menu is diverse, offering familiar favorites like butter chicken, tikka masala, and biryani, but also authentic Nepali dishes like momo (dumplings), sel roti, and gundruk soup — a rare treat to find all in one place.
The garlic naan bread (true to the restaurant’s name) is fresh, fluffy, and perfectly toasted with just the right amount of crisp. It pairs beautifully with their creamy curries and tangy chutneys. Every dish is cooked with care, using aromatic spices that don’t overpower but rather enhance each bite.
Service is friendly and attentive, and the cozy ambiance makes it great for both casual dinners and special occasions. Whether you’re a longtime fan of South Asian food or someone trying it for the first time, Garlic Naan delivers an experience that’s both comforting and exciting.
Highly recommend the chicken momo, lamb vindaloo, and of course, the garlic naan — you won’t be disappointed. A must-visit spot for anyone craving bold,...
Read moreI really like this place. I figured it was new but didn’t know how new. I love that it’s casual, yet the ambiance is relaxing and private/ peaceful. It’s all booth seating! Service was quick. We got chatpate (rare for a Nepali/ Indian restaurant to have chatpate so this was a treat), veg momo (sauce a little spicy) but both sauce and momo were a super yummy combo (I would argue this is one of the better places for momo compared to many other longer established Nepali/ Indian restaurants, did not disappoint), chicken chow mein (they use cabbage and roasted chickpeas so it reminded me of authentic chow mein from Nepal :), also I feel a rare find), samosa chaat (my first time trying! Pretty good) and rasbari (THIS was the REAL surprise. Nepali/ Indian restaurants usually serve gulab jamun and while that’s ALRIGHT, I’ve ALWAYS naturally loved rasgulla/ rasbari more and FINALLY a restaurant that serves it!!!!). The reason I gave food 4/5 was because we asked for mild chatpate and it was really spicy. :( overall, nice people and customer service :) I enjoyed it and will...
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