LeeAngelo's (Aurora) — Restaurant in Aurora

Ordered on line, everything was wrong! Orders a family deluxe With anchovies a large salad and six Jojo fries loaded. We received your family pizza With nothing on it except anchovies, salad was missing the dressing and we are six JoJos and received five! I called to explain to someone on the phone I was immediately transferred to someone who had more experience even though I asked for a manager their solution was for us to drive back there and they’d be happy to make us a new one needless to say my husband was not happy he’s driving 20 minutes there 20 minutes back twice. Only to get the new pizza that was completely raw! What really bothers the most was the arrogant way that they treated this, Not once they ask how we can make this right that wants to the offer to bring the pizza so that we who have already wasted much of our nights have to drive again to fix your mistake. They should’ve offered us a full refund but instead they argued saying that we ordered the wrong dressing until my husband pulled up the receipt to show them we ordered everything correctly you just messed everything up if I can give us a quarter of a star I would never coming back customer service is awful. Spent almost $50.00 bucks, So disappointing. I was trying to post pictures and for some reason it will not allow me I’m sure it’s blocked because they have so many people who...

I visit this pizza restaurant on Halloween at 4pm. I expect that given it was Halloween that they might be busy, so I left two hours open to receive my order. (I picked it up). Once in the store I watched as they answered the phone and placed customers on hold and never came back to take an order. They stopped Door Dash pick-ups and cancelled online orders. The staff preparing the pizzas were all complaining about the orders and how busy they were. Apparently they hate Halloween? I ordered 4 pizzas, chicken and Jojo’s for a family party. It was over two hours to receive my food while standing inside the restaurant with dozen of other customers who were having major order issues.

I paid 125 dollars with a 15% tip for terrible service, terrible food and attitude. Then they had the nerve to add 3% convenience fee for using a debit card. I would say if you need food for an event, find another restaurant. They are not prepared to deliver you order. They had one excuse after another. If you cannot handle the business, then say that upfront. DO NOT THINK ITS OKAY...

Not sure if it was because they where short staff, low on ingredients, or new cook, but we have mix reviews. Had to wipe off table and seats ourselves. Decided to try the large calzone. Never heard of a whole large pizza folded into one before. Expected a lot of fillings, but not much especially the sausage. Overpriced due to lack of fillings. Chicken wings and tenders where overall good, but some was really chewy. One kid was upset because the hamburger on the menu was not available yet due to the grill not being installed. Frys and cheddar poppers were good. Disappointed with another restaurant charging convenience fee when it is really the restaurant wanting the cash back the person gets for using credit card. The sad part is I use it to give servers a higher tip when they do a good job. Looks like that option is gone. If restaurants are going to do that they should give it to the servers and staff instead of keeping it. Especially to the server and hostess last night who looked like they where being...