Wendy's — Restaurant in Aurora

The employees were friendly but got my oder wrong "TWICE" even after I spoke with the manager or assistant manager. Don't know what they charge me for my food cause I never got my receipt. And both times my food were cool as in 'not even warm" very disappointed. I normally dont really complain or write reviews but I was really annoyed with them. This isnt the first time ive had issues at this Wendy's. I usually let and and move on cause things happens. I will not be going to any Wendy's in the future. Updated. Contacted the store manager via phone. Told her what had happened again and she didnt care but whatever. My meal consist of a large Chilli, 10 piece chicken nuggets, dave single, and large fries. What I got the second time is a large half filled room temperature Chilli, 4 pieces colld chicken nuggets, cold fries, and a cheeseburger not Dave single.. now I'm considering contacting Wendy's corporate office. Hope whoever owns that Wendy's will do...

I like Wendy’s food and normally I have no complaints. We stopped at this Wendy’s on way through. After getting food and sitting down to eat, I was appalled that a family had their dog inside the restaurant. This was NOT a service dog. It’s disgusting that people have to bring their dogs into any establishment but especially a food location. Management has to start standing up to this. It’s out of hand. Added to this. We sat at the cleanest dirty table, there were NO napkins. When my wife asked about napkins, the small woman behind the counter told her it was her job, but she was just too busy to do it. We also got served in a take out bag when we told her we were dining in. She said she ran out of trays…. I looked down at the counter in between both of us and there was a stack of trays RIGHT IN FRONT OF HER. She was not very efficient at all. I will not stop at this location again. This is...

Absolutely terrible! This was our first and last time at this location. We went in to dine and it was a very filthy restaurant. One newly trained employee was working the register and everyone else just standing around. He got my order wrong and he asked for assistance in fixing the receipt and giving me a refund. A younger employee said just give her the bigger size and could not seem to correct it either. I did not want the bigger size and just finally gave up getting a refund. I felt sorry for the trainee and was amazed that there were about 6 other employees just standing around. They seemed to think it was amusing to see the trainee struggle and my eventual frustration. I would not suggest anyone eat at this dirty place and with the poorest customer service I have ever seen. The place had no business other than us and it...