Domino's Pizza — Restaurant in Austin

My child accidentally put in the wrong address. By the time I realized this, the order had been brought back to the store and thrown in the trash. The order was for over $75. The store manager refused to refund the money or offer any reconciliation. We have just been through an ordeal with the winter storm, loss of water for 4 days and my children had been looking forward to their favorite pizza. The heartlessness of the manager during these trying times has left me completely unwilling to ever order from Dominos again. We have eaten thousands of dollars of food from Dominos in raising 3 sons but I won't spend another penny on this unkind and petty company. The manager yelled at me on the phone stating they were running out of dough and supplies and my mistake cost them so they will not refund me or offer to send the order to my local store. I would have gladly paid to redo the order at the correct store had they provided the refund. Domino's would not have lost our order or our business if they had been understanding regarding a child's mistake. Instead, they were rude, condescending and unkind without any show of community concern. I am very disappointed and will make sure my friends and family are aware of the unprofessional and heartless nature of this store's manager. ...

Worst Domino's and worst pizza place. Order my pizza online, it said 33 minutes. I got the store 40 minutes later. One person ask my name and she finally came back and said it would be 10 minutes. After minutes someone else ask me my name. He wondered around and joked around with guys making pizza. He came back and said it would be over an hour. I told him it's been over 45 minutes already. He laughed and said we're busy so it takes a while. I don't think they started my order yet and really didn't care. 2 other people on the store said they have been waiting an hour and a half. I told him to cancel my order I would go somewhere else. I got on my phone ordered from Double Dave's, it took be 15 minutes to drive over. My pizza was ready when I got there. Avoid Dominos especially...

Cheap pizza It's cheap and convenient. At one time it was pretty good, but something has changed. I'm a fan of their pan pizza, when done right its a nice buttery, soft and crisp crust. That said, the last 8 or so I've ordered haven't been right. The crust is soggy and not properly risen almost flat at times. I wish they could get this right, don't know why all the sudden they started producing theses what I'm guessing are undercooked pies. Another issue I've come across is not enough cheese. I ask for the max extra cheese but no luck. One last observation, my free pizzas are always poorly made. I'm guessing they have new people make these pizzas I don't know,.but what's the point of a free pizza.if...