Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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This particular shop is one of our "Go To" lunch destinations. Placed an online order today that got totally screwed up. Didn't notice until I got the order home. The receipt verified the correct order but the contents of the bag didn't match. Decided to go back after the lunchtime rush and discuss with the manager. No questions asked. She was polite, made an apology and refunded the difference. Mistakes happen. Responding like an adult and a professional makes the difference, IMHO.
Of course...
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I'm not a Subway fan. I used to work in an Italian deli years ago, and we made our sandwiches sliced to order. So I am not a fan of any of the sandwich chains. This Subway IS AN EXCEPTION, clean, workers who are actually behind the counter not in the backroom. Fast, always a line but worth the wait (feet like it took forever, actually looked at my watch it was only 5 minutes). Remember people when you are hungry and in a hurry every minute feels like 3 minutes. They do...
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So happy this Subway is finally open - incredible customer service they really take care of me every time I come. The sandwiches are consistently made exactly how I like it - not sloppy at all. I highly recommend this Subway...
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