Ok so I call in order, lady on phone mind you must be wife to owner is always rude and lies about how long it will take to fix your food! Anyways, there has been many times I have gone in here where the people that work for the owners are being treated badly! Like this man was yelling at a young girl who is maybe 16/17 years old instead of talking to her like a normal human and telling her what was wrong he was yelling at her and slinging the HOT GREESE BASKET BACK AND FORTH!!! Which could have slug grease all over that young girl and himself and burnt them both! Like learn how to talk to people and treat people how you would like to be treated. I get it life is stressful but don’t take it out on your YOUNG EMPLOYEE THAT IS JUST LEARNING!!! Food most of the time is good here but not a professional place. I think he was in the back before this happened arguing in his language in which I didn’t understand but when someone is angry no matter the language you can pretty much figure it out that there is something going on and then that’s when he came out and started in on that young girl! Like no calm down Sr and talk to her properly!!! I needless to say didn’t keep my mouth closed because if it had of been my daughter that some boss was talking to like that and a customer heard it I would hope they would do the same and help my daughter out by letting that person know the way he was going about yelling at her is not the right way to do things!!! I hope he understood every last word I said because he needs to know that it is wrong to yell as someone like that! Again food is great but I don’t know if I’ll ever go back there...
Read moreHorrible experience last time my family orders food from here. We ordered 2 steamed dumplings, 2 orange chicken, a general tso, 3 egg rolls and a chicken and broccoli. This is around 80 dollars. Normally we order grubhub because we usually get this for lazy day dinners. Today we got it takeout to avoid the extra fees. Got there picked the order up and came home. When I got home realized one orange chicken was missing. Cool I just got back in the car and drove up there. When I got there the guy at the register said to the guy cooking that I was missing one. I guess it was the manager from what I gathered. His English was really bad and I told him that I was missing one and he argued with me for a while and then went to the back and started fixing what I thought was my order that was missing. No it was the sauce that he said here dump on general tso I think. I said I don't need sauce I need the actual order of chicken. He kept going back and forth with me. Then the cashier said to call the number on the receipt I did and they sent me back to the same guy I just talked too.... I was already back home and said I needed a refund. He did the same argument again 🤬. I will never be going back ever. The dumplings were tore and lacked flavor. The ONE orange chicken that we did get was bland and lacked the orange flavor despite there even being visible orange peels. No thank you never again. Do your self a favor drive five to ten minutes further and go...
Read moreWill not be returning. Fist of all I agree with all the other reviews about the cashier, poor customer service and talks whisper quiet across plexi glass divider. Ordered a variety of food, about $60 worth, and the food was not worth the money at all. The quality of food was bad, some tasted and looked old. I've worked in a handful of Chinese restaurants and never had food that looked and tasted this bad. Don't get me wrong I know it's "Chinese American" food so it's not authentic by no means, but I know what fresh food tastes like and this was not it. The wontons were old in my soup, very soggy and chewy, not like they had just been out in the broth but like they had been in it the day before and microwaved. Trust me I know what reheated food tastes like. The crispy noodles that come w the soup looked like they had been made days before and then refried. The dumplings had a sour smell and again texture of them was like they were old. Egg rolls were extra greasy like they were sitting in a basket and then fried again. Believe me I know most places make the eggs rolls, fry them and then freeze or refrigerated them, and then fry when they are ordered. Could have also been an old grease problem like they don't clean the fryers like they should.. Sesame chicken same thing, just tasted old. Also like previous reviews the prices are higher. Understandable if the quality is good, but I won't go back for...
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