Lemón Zëst — Restaurant in Azusa

Ok... I'm giving this restaurant 5 stars in the optimistic hope that the small things improve . The food was very very good..the flavors were some of the best I've tasted. The staff were super friendly and professional. The rice was fluffy and very tasty. The humus was incredible. And it's a nice cozy place.

Ok... things I'd change tomorrow if I had my way.

Make it a sit down service.. the idea of having a greeter at the front and then having to go to the back to order is not a good idea. The place is too small for that and when you guys start to get really busy... and you will .. this will be a major inconvenience, and a major bottle neck area. Serve side plates when customers share a 2 combo meal. Rule number 1 of every restaurant, ALWAYS offer alcohol... ALWAYS. Move the trash can and the take out containers away from customers line of sight. Get rid of the 3.5% CC fee. Incorporate it in your menu if you wish.. but stop making it a public display... physical money is dying out... this will put some people off.

Now, they are still in a soft open state, so this might all be temporary.

Things I wouldn't change... the food. The staff...perfect.

This has already become my favourite place in Azusa to eat... solely because of...

So my daughter ordered us two wraps hers was supposed to be Mediterranean. Mine was supposed to be chipotle and we ordered some fries. She ordered two garlic sauces and did not get them although they charged her for them she didn’t get the Mediterranean wrap. She got a Caesar wrap which she does not like Caesar wrap. Also, I don’t know why, but my chipotle wrap barely had any meat I looked through most of my Meal and I found the smallest amounts of meat it’s like going to a scavenger hunt 🤯😳😳and it had chopped up fries, and they were not even fully cooked inside my wrap, which didn’t make any sense why they would put that Either way there was barely any meat in both wraps. I couldn’t tell the meat from everything else because it was so it’s finely chopped that I couldn’t tell what was what all I know is that apparently they are giving very little meat and charging almost $20 a wrap And then each wrap Had a pile of these peppers that were full of vinegar and made the whole wraps soggy at the bottom and completely took the flavor away from the food. I just know that it was really disappointing, and it was Terrible and it wasn’t even that great it was a waste of time, gas and money such a...

I was walking round and stumbled upon this place.

One server at 12 noon on a Thursday is "no bueno."

Another server came in, looked at me just sitting there and said: "I'm gonna clock in" then I'll come back.

The first server who saw me sitting there didn't even ask me if I wanted water.

So, server clocks in, I order a beer and ask to see menu.

I wasn't hungry but in talking to the server I convinced myself to order some food.

33 minutes later, on my second beer, I asked the same server who took my food order; "where's my food?"

The server looked puzzled. Yes, she forgot to put in my order.

Quite apologetic, she seemed embarrassed.

I cancelled the food order. I had finished my second beer.

It's a pretty spot. The patio seems nice. Super clean.

But, "NO," I wouldn't recommend a place where the server is so distracted that forgets to put in the food order.

It's just bad customer service. Actually it's not customer service at all.

Total missed opportunity and not going back anytime...