I ordered four orders of the four piece nuggets and a large fry....at first the manager that was there came off as a nice and polite person while he was taking my order.....the smell of weed that was coming off of him was unbearable. I was thinking he was going to put in my order wrong bc he was so high. I told the manager that I wanted everything fresh he said yes ma'am no problem. As I'm waiting on my order I watched some of the employees except the girl in drive Thur walk outside...they had two other employees that was walking around in the back doing nothing didn't even bother to walk to the front to try and help.......the employees that were outside for over ten minutes....that girl had to take orders, fix drinks and prepare orders for front counter and drive thur. I felt bad for her bc they were busy for lunch. Long story short my fries were hot but only two of my four orders of nuggets were hot. This store is a disappointment...they need to get rid of everyone there except the girl that was drive thru bc even though she was working both areas she kept a smile on her face and...
Read moreI advise anyone who wants to live another 2 years not to eat here. I ordered 2 potatoes, a chili and a Jr bacon. One of the potatoes was brown like it had been in the warmer for 8 hours and tasted like a cleaning chemical. The meat on my sandwich was so old and tasted like foil with barely any dressing and a cold bun. She didn't even put my sour cream in the bag until she saw me checking my bag then opened the window saying I'm sorry I forgot to put your sauces in the bag but had no intention on it in the first place. No butter, no salt and pepper no nothing. They want even take your order lest you say hello anybody home. There is no professional communication. They are smoking weed next to the building while people drive up. It was the most pathetic experience I've ever had at any Wendy's nation wide. The stainless on the order computer is brown and nasty like it hasn't been cleaned in a decade. Make a long story short this place needs to be...
Read moreThis is the worst Wendy's #8678 Groom Rd, Baton Rouge.
(1) fly infested!! (2) rude, nonchalant workers with ONE EXCEPTION; "Quan" a Manager trainee who went the extra mile to try to rectify a horrendous experience! (3)spent $43.34 and an hour of continuous wait for less than Quality taste nor presentation. (4) beverage center was only dispensing Co2, no syrup, in any drinks. Numerous customers in drive thru and counter were complaining, I for one. (5) staff on personal cell phones behind the counter.
I was extremely irritated, and disappointed 😞 because having began my Wendy's career, years prior as an associate, all the way to multi-unit management. This was disgraceful.
I WILL NOT patronize this location again. It actually causes me to question other Wendy's locations. I'm sorry that I spent budgeted funds on food that was...
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