El Chilito Bakersfield — Restaurant in Bakersfield

On 09/18/2024, I had dinner with my family as a long time customer. We were sadly disappointed and we weren’t the only ones. During our visit a couple behind us also discussed how the restaurant “sabe feo.” She ended up returning the tostada.

The micheladas in which both my husband and I drank tasted like straight tomato juice no added flavor.

The salsa tasted old and the chips were salty.

My husband had the bacon wrapped shrimped which he left most as the shirmp were not thoroughly cooked. He said the rice was the best thing on his plate.

My son had a wet burrito which is easy as can be but he said it was “ass.”

My taco’s presidentes were also a fail as there was limited shirmp and mostly all tortilla that immediately broke in half.

The manager and bartender bullshitted the entire time we were there.

The waitress did best as she could and attempted to be attentive but I think our faces said it all . I asked if they had changed ownership but she stated they had not but clearly they have.

It truly is a disappointment, this place use to be my stomping grounds when I came through Bakersfield. Clearly something here has changed as the...

I always come to this place and never have I ever experienced the service I had today. This waitress was upset I don't know why. Her customer skills suck and honestly this lady should not even work there. She got mad cause she left 2 napkins on my table and I asked for more, like who counts the napkins? I told her I would pay for extra napkins. I also asked to do a to go order, which she never told the cooks at all. Then I asked for a manager and she said there was no manager, even though there was. I spoke with him, very kind young man. This lady proceeded to attack me verbally and had to be pushed away by the manager. I did call her names because I could no longer bare the service she was giving. I know you guys can do better. And I am not the only one with bad service from this waitress. I did not catch her name but she should not be a waitress. She proceeded to tell me I was no longer welcomed there. She was the one acting crazy and it sad because the last time I was there I spent about $300 on drinks and some appetizers. El Chilito, please do better. Que asco de servico y la mesera gritando como loca mientras yo hablaba...

Before I give my review I understand that it's been tuff for restaurants due to the pandemic, regulations, having to cut back on staff or hire new staff. And I've been to this location many times. We came on 10/01/20 between 12:30p- 1:50p.But this was my first time in a while and our server was probably over whelmed. She was a younger hispanic girl with magnetic eyelashes is the best I can describe her. We had to ask several times for drinks, straws (which we never got) silverware which came in a drity stained bin and so did the limes. Her customer service was very poor and rude at some points. Our empanadas were very greasy and soggy, the shrimp in the micheladas were not cooked fully and took forever it get the drink. The fried fish was not crispy at all soggy as well. Also the chile relleno was slimy and full of grease and tasted like fish, the batter was good however. Now I still will visit this location but maybe in a few months once things go...