Popeyes Louisiana Kitchen — Restaurant in Bakersfield

This place is terrible all around. I am not a frequent customer to this place, but let me tell you this place is bad news. The workers have no idea how to use their own system and fail to communicate effectively at a middle school grade level. The manager is an obvious junky who treats her workers like garbage and the customer like a moron.

The main issue is I tried to make my own combo without the biscuit, but apparently unlike any other fastfood chain you cannot order anything without it being one of the designated combo options. So I went to the cashier and tried to fix my order because I had ordered too much food unaware I had doubled my sides. The manager proceeded to make a huge deal about it as if issuing a simple refund was too much to handle. all the while being extremely passive aggressive and condescending. I had already been through a really rough day and didn't want to make a scene because people like this are so ignorant that there is nothing you can say beyond their...

The food was a hideous display of cold food. The chicken was so so mushy, the order was wrong twice. The shrimp looked undercooked in their better and cold inside as well as the fries. And the manager, and another worker there were so so dismissive of everything you ask for and seemed as if they just did not want to be there. It shouldn't be trouble to ask politely if they could fix your order. And to MAKE a new one not just smash the old into a new box along with the missing parts. That's NOT something I enjoy at all. The only thing I enjoyed was the NEW cashier who was so gentle and polite. But the other workers ruined the visit. Along with the horrible quality of food. At that point, I'd prefer to just buy store prepped chicken and fries. XD but the biscuit with...

The Popeye's on Panama I just left there for the second time I went through the drive-thru I ordered three of the chicken strip boxes I ask for the sauce to be on this side I also asked for it to be fresh cook to order and I did not go that far to my destination and when I got there the sauce was all over it and the chicken was not hot it wasn't even warm but my child was hungry so she beginning to eat some chicken I gave her the biscuit but then I thought about it they're not even that busy so I called back and they remade the order and they wanted the food back I took it back so hopefully when somebody orders the food they don't give them the Box they have to do better we're in a pandemic right now and the food should not come out...