Neighbor Kitchen — Restaurant in Baltimore

Never again! Ordered food for delivery at around 7:10 PM. I called them 75 minutes later to ask about my order and to tell them to cancel it if it wasn't on the way. They told me it was on the way and asked that I wait 10 more minutes. 10 minutes later, it still wasn't there and they allowed me to cancel without putting up a fight.

The lack of putting up a fight tells me that it might not have even been prepared yet. Keep in mind that it had been nearly one and one half hours from the time I ordered at that point.

Is it that difficult to be honest and tell people their order is not on the way when it isn't? Obviously for them it is. Hell, they'll even lie and tell you it's on the way when it isn't. I know that's a typical thing that delivery places do, but not after well over an hour.

What about offering a discount or a free item if you expect your customers to wait at least 90 minutes for you to take food to them? Not with this place. Barely an apology was uttered. There is way too much competition in Baltimore to ever order from Neighbor's Kitchen again.

The worst part is, they still gave no estimated time when I finally canceled. Did they expect me to hang out until 9 o'clock and wait when I ordered shortly after 7? I guess they did.

We finally ate at nearly 9PM at Hamilton Tavern on Harford Road. Luckily, they were still open for business at that time and provided an excellent meal. Regardless, skip Neighbor's Kitchen unless you order at least 1 hour prior to...

Tried Neighbor's Kitchen for the first time today with a delivery order. Less than 30 minutes from on-line order placement to delivery. Everything was nice packed and arrived piping hot. The Singapore Rice Noodles were spicy, as requested albeit a bit on the salty side, with a nice assortment of shrimp, pork and chicken. The Egg Foo Yung came coated in brown gravy - totally my fault, I should have asked for it on the side. The Shrimp Egg Roll was a bit on the smaller side but still tasty. Our order total brought up a coupon on the Beyond Menu (great app) site so we also got some Crab Wonton (5 pieces). Nice filling but not as crispy. Total price was just over $21 including 15% tip, and delivery fee. Three star rating may improve at next order but still...

I have lived in this area for 6 months now and happened to see 'Neighbors Kitchen' on a recent return trip home after visiting with my family. It is a carry out Chinese and American fare which I was very happy with. The food was classic American Chinese, prices were very reasonable and i was glad that the cashier was helpful and most importantly I could understand her and did not feel rushed to place my order. Delivery is a $1 charge on an order of $10 or more which I was very happy to know that Dominos no longer has to be my go-to for delivery. I highly recommend and will be...