Shareef's House of Wraps — Restaurant in Baltimore

I would have given 5 stars but I did not get to try what I wanted which were the rotisserie wings. My co-worker got them a week ago and said although they were baked, they were crispy like they were fried. What I did order I enjoyed immensely. I ended up getting the fried chicken wings with seasoned fries and broccoli.

The chicken wings were huge and fried perfectly. The crispy yet flaky outer shell was amazing. The flavor of the wings were very good as well. I only wish I had arrived 45 minutes later and been able to try the rotisserie wings because they looked like heaven spinning in the oven.

The seasoned fries were crispy on the outside and soft on the inside and were not overly seasoned. they hit the spot.

The broccoli was sliced thin and sauteed in butter and garlic sauce and man oh man I could have had a double helping of broccoli and been somewhat keto friendly LOL.

This Halal spot did not disappoint and is all everyone says they are. I can't wait to go back and get those rotisserie wings! A steady stream of folks coming in to grab their lunch order and after enjoying my meal I totally understand why.

I get those wings and they are how my co-worker described I will be changing my rating...

Unfortunately I am changing my review from before. Though the food, mixed drinks, and desserts are great, the service the last time I was here was terrible. I tried to take it up with management, but they didn't respond to my calls or texts. I always order the same thing, a Chicken platter with extra sauce. I didn't say extra sauce on the side. And when I order, they usually put a little extra sauce on top of the platter for no extra charge. The last time I called in my order, I did the same thing and the guy gave me a total for a Chicken platter. When I get there, he tells me he's charging me $3.00 more for the extra sauce. I let it go and paid it. But after I paid for it, the guy I have never seen before says he's going to go get my extra sauce on the side. That's not what I ordered, nor what I wanted. How can you charge extra for something I didn't ask for and be rude about it?? There was no thank you, no nothing. I worked in the food/restaurant business a long time, so customer service is important. You as the cashier, server and host are the face of the restaurant. The food may be great, but bad service will turn a customer away. So no, I will not go back here...

Best wraps EVER!! Edit: They do have really good wraps but the guy who answers the phone is far from nice. I also called today to get a shrimp wrap and they rarely ever have anything besides the whole wheat wraps anymore which I don't really like but I called at 11:56 a.m. to get my wrap I got in there at 12:20 p.m. and they said that I didn't call there so I showed them the number on my phone which indeed show that I called there and so I said what can you guys just make it I really you know would like the shrimp wrap I just drove here. Fast forward to when I finally get my wrap It is now 12:45 p.m. so that is almost an entire hour that I waited for a shrimp wrap which literally takes 3 minutes to make It's like the quickest thing you can make. Not only that but it was like not even a priority to them to like be like oh sorry for your wait or I don't know even acknowledge the fact that I had been waiting for an entire hour. Customer service is severely lacking in here They do have good food but they need to like be nicer and get the food done way quicker. Also like I get that food is expensive but good God $6 for a little baby thing of macaroni and $14 for a...