Newport Creamery — Restaurant in Barrington

my friends and I were hanging out and decided to go to Newport creamery an hour before it closed. I felt a little bad because there was only an hour before closing, but I planned on leaving a tip and being out of there as soon as possible to not inconvenience the young workers there. we got there, and the first thing they asked us was if we planned on ordering any food. we said no because we had planned on only getting awful awful, and I think my friend wanted a grilled cheese. when our waitress came over, she asked us if we were ordering any food because at that point, they were only serving mozzarella sticks and French fries. so, my friend who was going to order a grilled cheese just got mozzarella sticks instead. then, our waitress came over at like 9:30 (they close at 10 and we got there at 9) and asked what we were ordering. everyone got a water except for my friend and I, we said we were ordering awful awful. our waitress said she'd go check if she was still serving them (I don't know why she wouldn't be) and then came back and said they were. so, I ordered a Nutella one, and my friend ordered a chocolate one. waitress came back 15 minutes later, it's like, 9:50 at this point, and says they don't have any Nutella. seriously? so, I just replace it with a chocolate one. she finally comes with our awful awful. and my friend's mozzarella sticks that she ordered almost half an hour ago. I take a sip of my awful awful, and so does my friend, and our supposed-to-be chocolate awful awful is vanilla. I give her my card because I don't have time to wait for the check, and then I get my receipt back, and I don't leave a tip. I mean, seriously? I know there were like 10 of us in there, but we ordered 3 things! and it took a whole hour! it could have taken 15 minutes! I work at a place where I serve milkshakes, and I know it does not take a whole hour to make them. and I asked for a chocolate one! not a vanilla one! I signed, wrote sorry on the check, and as we all walked out, we saw through the window our waitress jumps across all of the booths to the other side of the building to show her coworker that I didn't leave a tip. she threw her hands up, being extremely dramatic as if she did nothing wrong. with the HUGE glass window right there! I guess don't go here an hour before closing, even if you only want an...

If I could give it zero, I would. But - our waitress was trying (as best she could - and was probably the only one in there that was). Went today (dead Sunday, almost no one in the restaurant), and watched customer after customer just ignored as they walked in. Watched several walk out after waiting by the door for 5 or more minutes without even an acknowledgement of their presence. At any given moment between 3 and 5 people in fountain - yet no customers. While people stood and waited to be sat. People either eventually leaving - or seating themselves. An older gentleman even expressed that it was insane he waited over five minutes before seating himself, while three girls just kept walking around doing nothing. Not cleaning, not taking customers - literally walking around while people waited to be sat. Two different managers (it was shift change time) walking around, not doing anything. Not talking to customers. Not seating anyone. Just - doing nothing. I even at one point told a group that was waiting (as the manager and 5 kids talked in fountain) that someone would be with them in a minute as they kept saying 'maybe they can't see us here'. I'm sorry, I'm a general manager - I came knowing full well what to expect. The food is OK enough and we all really just wanted a couple awful awfuls. But this was down right embarrassing. Empty dining room. And I fully understand why. You work in hospitality. Rule 1 should be to greet them as soon as they're in - even if just to let them know you'll be right with them. Not literally avoiding eye contact and even speaking to people.

Sadly, there are several reviews just like this. And clearly nothing being done to rectify it. To whomever the owner is - if you want your business to succeed - and to grow... find yourself some managers that actually care. Managers that can affect real change. Because this isn't it. In this economy, you need to set yourself apart. What I saw today was simply...

I recently had the pleasure of visiting Newport Creamery and indulging in their mouthwatering tuna melt, and let me tell you, it was an absolute delight! From start to finish, my experience at Newport Creamery was top-notch.

The tuna melt itself was a true culinary masterpiece. The tuna was perfectly seasoned and flaky, blended with just the right amount of creamy mayo and melted cheese. The sandwich was grilled to perfection, giving it a satisfying crunch on the outside while maintaining a warm and gooey center. Every bite was filled with a delicious harmony of flavors that left me craving more.

The service at Newport Creamery was exceptional. The staff members were friendly, attentive, and genuinely passionate about ensuring my dining experience was exceptional. They greeted me with warm smiles and promptly took my order. Despite the bustling atmosphere, they made sure to check on me periodically to ensure I was satisfied.

The ambiance of the restaurant was inviting and comfortable. The clean and well-maintained interior, coupled with cozy seating arrangements, created a relaxing environment to enjoy my meal. Whether you're dining alone or with friends, Newport Creamery offers a pleasant and welcoming atmosphere.

Apart from the tuna melt, Newport Creamery also boasts an extensive menu featuring a wide variety of delicious options. From their delectable ice cream sundaes to their savory burgers and salads, there's something for everyone to enjoy. I'm eager to return and explore more of their offerings.

Overall, I highly recommend Newport Creamery to anyone in search of a memorable dining experience. Whether you're craving a fantastic tuna melt or looking to satisfy your sweet tooth with their delightful ice cream creations, Newport Creamery is the place to be. With excellent service, inviting ambiance, and scrumptious food, this establishment truly...