Subway — Restaurant in Batesville

I love Subway. But this place really upset me for getting my order wrong. I placed a phone order so that I can pick up in the drive thru. I've never done Subway drive thru before and decided to give it a try because it was a hectic day for me. Gave the lady the list of ingredients for my sandwich. I assume she wrote them down because before I said anything, she told me to hold while she grabbed a pen and paper. Picked up my sandwich and once I got to my destination, mouth watering and ready to eat, my entire sandwich was wrong and missing ingredients I specifically asked for. Like how do you mess up a sandwich if you have the ingredients all listed down? I did not have time to go all the way back to get it fixed. That was the whole point of me ordering ahead and using the drive thru. Don't get me wrong, the phone conversation went smoothly and the lady at the drive thru was nice. But the fact they did not give me what I actually wanted ruined it all for me. Especially on a day that was already hectic to begin with. This location has lost my...

Terrible customer service from manager. We purchased subs on a Sunday at Subway located in Batesville, a town 30 miles from our home . When we got home we ate 1/2 and all was fine. The following day,Monday, we started eating the other half, and with my second bite I pulled a 6 inch long big black hair out with the bite I spit everything out. I did take a photo of it but the manager wanted us to make a 60 mile round-trip in order to provide the sandwich, hair and the receipt. We had thrown the receipt away the day we bought it not expecting a foul hair to be in our food. Who keeps a fast food reciept for longer than the day of purchase ?The sandwich was pitched 1 minute after pulling the gross hair out of my mouth. All I asked for was a coupon to use at our local subway restaurant which takes cleanliness and customer seriously. I guess she was concerned I was trying to commit the crime of the century by getting a 1/2 of a sub sandwich that I was not...

Probably the worst subway we've ever been to. The outside needs some major attention, we walk in and it's kinda dirty. There's food laying everywhere, food mixed in with other food, the lettuce and spinach was wilted and turning brown. My husband got a Buffalo Chicken Sub and the "buffalo chicken" ended up being teriyaki chicken. Then we went to get a drink from the soda fountain and no ice whatsoever. My husband had some ice in a cup in our car so I thought well I'll just use that. And another surprise, the Coke was flat. Definitely will not be coming to this specific location again. If I have a hankerin for subway, I'll go to the Melbourne or Mountain...