Rotolo's Pizzeria — Restaurant in Baton Rouge

False advertising I ordered a cauliflower crust pizza which was 21.00 bucks 1.50 a topping I wasn't Tripping off it cuz I want what I wanted ig ,but what I didn't appreciate made it home opened box and it looked like thin crust pizza bit the tip of pizza and it was cold af I ordered 2 pizzas to be exact I also ordered a cheese pizza for my nieces and they pizza was cold af as well anywho I took the pizza back to the establishment and manager I supposed opened up box and ask what's wrong and I told her what the problem was and she proceeded to tell me they get they crust elsewhere and that it was a cauliflower pizza it's thin crust NO what it was false advertising I've eaten cauliflower pizza on numerous occasions I know what cauliflower pizza looks like and taste like ,but anyways she refunded me my money back as she should and I told them they needed a warmer for they pizza instead of having customers pizza sitting out on counter I won't Be Returning and I'll continue going to LIT PIZZA WHERE THE INGREDIENTS ARE FRESH AND YOU GET REAL CAULIFLOWER CRUST PIZZA LESS...

Server Dayana was extremely rude and treated us as if any issues were our fault. We got charged extra for an add on to a pizza and it was not put on the pizza. When asked if we could remove the extra charge she got defensive and blamed us for not saying anything when she asked us how the food was when she had not come and asked us how our food was. She forgot to put in one of our orders and when we asked about it she just walked away without saying anything and then came back and asked what we ordered. When talking to one of my other friends who was trying to figure out a charge she told him he needed to call down and not raise his voice when he was simply confused why somthing was being charged for when we had been given the impression it was a free complimentary birthday cookie when we asked if they did anything for birthdays there and said yes I can bring a cookie out. It made for a very unpleasant experience when we were suppose to be enjoying a...

Called to place a to go order as I left work. Managed to drive, park and walk in, still on hold. 13 minutes on hold. And when I let them know inside that I want to place an order and have been on hold 13 minutes, all I get is annoyed responses for pointing it out. There were 7 customers inside, not like it was busy. It was a mistake, but when you can't just say sorry and at least show some understanding, then your service is unlikely to handle anything else well. Never again.

Update! Finally got my order. And it was wrong. That did get a sorry. Getting it fixed now. Somehow my "Garden alfredo calzone, swapping marinara for alfredo" became "Garden alfredo, swapping alfredo for the marinara." Not sure how it is possible to remove marinara from a garden alfredo and add alfredo. I mean, it starts with alfredo sauce. But just reiterates that quality has declined here. Not worth your...