Smoothie King — Restaurant in Baton Rouge

I don’t normally leave reviews, but I felt compelled to share just how impressed I’ve been with the changes at this location recently—and it’s all thanks to the new manager, Jaycie. In just the last few weeks, there’s been a noticeable difference in the energy, the cleanliness, and the overall experience. You can feel the shift the moment you walk in.

Jaycie is professional, respectful, and genuinely helpful. She goes out of her way to make sure every guest feels seen and taken care of. It’s rare to come across someone who not only takes pride in their work but also uplifts everyone around them. You can tell she leads by example, and the whole team seems more motivated and organized because of her.

It’s refreshing and inspiring to see a manager who truly cares—about the business, the staff, and the customers. Keep up the amazing work, Jaycie. Your leadership is making a real difference in...

The worst smoothie king I’ve ever been to. We were the only people in the drive through line an hour and a half before close, and we waited five minutes before a payment was even taken. We could see a girl inside just on her phone. We ordered the pineapple kale and pineapple surf and when we finally get our smoothes, one tasted like a strawberry milkshake and the other tasted like collagen and water. I take them inside and tell them they are the wrong ones and Asia R just looked at me and asked what I ordered (even though there was no one else in the store or drive thru and she just made them). Did not even offer to re make them. I told her I wanted a refund and I got it, but the lack of customer service and order accuracy was some of the worst I’ve experienced anywhere in my life. Extremely disappointing that with two people working neither one was polite or even just doing their...

staff and customer service USED to be freaking amazing. I loved going, now it sucks. I've never seen a place plummet so bad because of a few changes in staff. I had some young black girl speak to me like I was garbage today over a misunderstanding about a question I had about 5$ Fridays. Which as it turns out the particular shake I order used to be 5$ but is now 6$. I asked for the management to begin with on the beginning of the of the call and got someone who said managers weren't in at the moment. That,s all fine and dandy but this girl had absolutely no business trying to handle something as working out with me a simple communication as she told me I needed to Be quiet. What? 3 years plus of loyalty to this place because of staff but I will never return to this store again and will also warn all of my friends to take the extra minute to go to...