Crawfish on the Geaux — Restaurant in Baton Rouge

So, I've been coming here for almost 4 years. The service is 10/10, and the crawfish was always seasoned to perfection! Until recently, I purchased 10 lbs of crawfish the Thursday before Memorial Day weekend, and they were heavily salty and extremely dirty like they hadn't been "perched" as long as they needed to be! After eating the crawfish I became really ill with a bad tummy ache, so bad that on that next day Friday, my daughter took me to the ER room where I was admitted, treated and then discharged on Memorial Day Monday. I've been eating here so long, and I never had a problem before, so I didn't want to blame it on the crawfish, so I didn't and on the following weekend after I was recovered, my kids wanted crawfish so, I went and got them 12 lbs. When I got them home it was the same scenario. They were extremely salty and dirty with so much mud on them! But this time it was to the point that they were inedible! Now for 10 lbs and sides of the corn and potatoes it came to $75 dollars, for this 12 lbs and corn and potatoes it came to $78.30 and I tipped the young lady $3 and some change (I always tip them $2 or more dollars). I called and let the young lady know the issue I was having with the crawfish, assuring to let her know it wasn't about me getting a refund, but that they were too salty and too dirty for my liking and out of 12 lbs, we could only eat about 1/2 a pound. She took my information and gave it to the owner! So, this is where the problem comes in when the owner called me, she automatically was in defense mode! When I explained about me getting sick before, but I didn't want to blame it on the crawfish because I didn't know for sure, she said "oh, no one's ever complained about getting sick off our crawfish!" When I told her about how dirty they were she became defensive again, saying that the crawfish that they get from the supplier are washed when they get them, when they are shipped to their establishment they are washed and once they receive them they wash them also! She then asked me how I paid for the crawfish and I told her cash! She then said oh, there is nothing I can do, because I can't trace your payment🤔. I mean if you are using a POS system it will track all payments (I am an owner of 2 restaurants), but again I let her know it wasn't about the money for me, but just consistency and quality! She then replied "well what do you want me to do, what do you suggest I do! She said it in such a nasty manner and throughout the entirety of the call I can hear her sighing like she was upset or disgusted with me for complaining about what my money has paid for. I told her absolutely nothing and I quickly ended the phone call! You see, I still believe in if I'm treated badly in certain way at an establishment then I just have the option of not patronizing it! So, that's what I will do from now on with this situation, I simply will go spend my money elsewhere! Every trip I've made here has always been anywhere from $75-$130 dollars, each time! Other local seafood businesses would be happy to have me as a customer to spend that each visit and very often! Not one time did I receive an apology of "oh, I'm sorry!" So much for...

Oooooweee, what a treat. For some perspective, I think it's important to understand that I'm not native to LA and have only been in the state for ~5 years. I recently moved to Baton Rouge area so this was my first ever visit to Crawfish on the Geaux. I wasn't sure what to expect so I maintained a lower expectation of flavor and spice to minimize possible disappointment. That said, I WILL BE VISITING AGAIN. We showed up, ordered X lbs, paid, and left shortly thereafter with our hot juicy aromatic crawfish. I couldn't wait to dig in. At the house we went to work. These were some of the best bugs I've had. I liked their spice and overall flavor. The heads were juicy and they weren't super small. I recommend stopping in if you're not attending or hosting your own boil. I'll be...

we come here all the time and crawfish are always good and they are consistently clean and easy to peel. picked up crawfish last night, 4 pounds and a sausage mix, and expected them to be hard and harder to peel since it's june. they were so easy to peel even though they were a bit darker and harder...end of season crawfish so that's normal. we got home late after running a few errands so we ate them like 2 hours after we picked them up and they were still really warm. ate every single crawfish in the bag and only had one loose head. service is always friendly and super quick. the 2 guys workin the counter were really nice and made sure they got everything right for me. we will be sad when the season is over and ready for next...