We were having a casual anniversary meal. We were going to go to Bush, La. for their all you care to eat buffet but decided to try Juicy Seafood Baton Rouge instead. I really wanted crab legs and decided to try Juicy instead of Fiery Crab.

Good food, horrible service/ waitress.

The short version. The food was good! The restaurant decor is nice and the restaurant is clean.

Those are the only nice things I can say.

The waitress and the service she provided was horrible!

A short little lady with a earring in her nose was our server.

She did not come to take our order for 15 minutes! She only stopped to take our order while passing by once I said I guess they had forgotten about us and she heard me.

She referenced that her lack of acknowledging us initially was because she was in the bathroom because she was having stomach issues. ( Too much info for guest who are about to eat).

Once she brought the food she NEVER came back to check on us until well after another server that we had to ask for more ketchup, a beverage refill and a crab cracker had to get these things for us.

The gentleman that did bring the items brought everything except a crab cracker.

He brought me a pair of scissors!!! Because there were no crab crackers! Scissors!

There was another gentleman at one of her other tables near us that had also gotten out of his seat to look for her. He passed our table and said "What is going on", He said what kind of s____ is this?

When she finally did come back to the table and said we're we ok, I said no because of the items we needed and that someone else had to get those things for us since she never came back to check on us.

Once again she said she was in the bathroom due to her troubling stomach issues she was having. (Again too much information for guest who are having a meal)!

I asked another passing waitress for the Manager. The young man who refilled the drink and gave us more ketchup came to the table and said he is the closest level to management.

He is slender built with locks.

He said he would see what he could do. This was not about anything other than her horrible service! I reminded him that this meal was not free. So her lack of good customer service and oversharing about her toilet/tummy/ bathroom situation was not exceptable.

He came back, apologized and offered us slices of cheesecake!

We declined!

When he brought the check I said I was disappointed with the service and he said he told " The Manager" which tells me that if the manager was onsite and would not come out to talk to a customer they do not value their customers concerns.

After we paid our bill and we were on our way out of the door and our waitress who was near the exit door sarcastically yelled "Ya'll have a great day" in a rude tone!

I continued out of the door because she was not going to get a reaction out of me. We will NEVER go there again!

Signed, Disappointed!