Las Cazuelas

2/13/2024 (3-ish stars) I decided to give them another shot. It was ok. It appears they got their HVAC fixed and it was comfortable in there. We arrived at 11:00 sharp again and were seated immediately by a friendly hostess. She took our drink orders and told us our waitress would be there shortly. Moments later a shy woman brought some chips and salsa. I asked her for some queso con carne and she just smiled and nodded as she turned away. Our waitress arrived very shortly so I asked her instead. I also ordered the burrito gordo with jalapenos on the side. The atmosphere was ok, nothing to get excited about. The wait staff were friendly enough but the only one that would speak was our waitress. The queso arrived right away but wasn't very warm and the flavor was bland. Around fifteen minutes later the burrito came out and it was gigante. When I cut into it, it looked perfect with a variety of ingredients and colors. However, the flavor again was less than exciting. Nothing tasted bad but I was hoping for more bold flavors. Overall my experience wasn't bad, but I got the impression everything was frozen, bagged, or boxed and not the result of fresh ingredients. I'll probably give them another six months and try again before making a final decision. My hope is they use this feedback as constructive criticism and overhaul their products with fresh ingredients, homemade marinades and sauces, and drastically reduce the use of premade items.

8/2/2023 (1 Star) We were super excited to try out the new place, but left very disappointed. We arrived at 11:00 sharp and were seated immediately by a friendly hostess. She took our drink orders and told us our waitress would be along soon. It was HOT in there, very hot. You could tell it was air conditioned but it just wasn't keeping up at all. We waited for almost fifteen minutes before our waitress breezed by to tell us she'd be right back to take our order. We didn't even have our drinks yet, much less chips and salsa. At this point we were sweating pretty badly and decided to bail out and I'm so glad we did. We went next door and let's just say the A/C and service is great over in Italy ;)