Gionino's Pizzeria

I was a frequent customer, poor taste in staff choices by owners. For the first time this evening I received a messed up order and spoke to Anastasia which was the manager who took no ownership and gave an excuse to the issue rather then trying to fix the problem, she lacked customer service, leadership and hung up on me. When I called back she was in the background yelling and cussing while I was speaking to the cook name Mike, who gave me another manager name and did let me know that he would be the better person to speak to. So clearly he knows she is unable to lead nor communicate properly as a manager should running a food or any business for that matter. This will be the first step towards sharing the issues of this location I experienced because one person does make a reflection of your business. The person who took my order was incompetent and chose to order me what they think I wanted instead of clarifying what I actually ordered. I ordered 6 Italiano wings which are WHOLE wings and fried in peanut oil and a side of Jo Jo’s instead, I received 6 boiled looking Wing dings. Which I never knew they even carried as a choice, because I only have had and ordered what I ordered. If I choose to want to indulge in Gionino’s I will go to Solon’s location because this location lacks customer service, good management of an establishment and I will surely pass this experience right online on all my social media pages with pictures of the food and tag the location as well.