Marco's Pizza

EDIT 6/1/2023: Down from 3 to 1 star. Don't waste your time (unless you have a lot to spare!). No reason to keep trying, I'm done here. Marcos has good pizza but this location is a waste. Orders are never on time anymore, and not even close. I don't even know why they or the online system give you a pickup time. Tonight they lost an order ahead of me, AFTER telling the guy to come back in 10 minutes. 10 more minutes later they still hadn't started his remake. They told me "It's in the oven, less than 10 minutes", when I came to pick up. 20 minutes later, they admitted that my order had not been started, and rudely asked if I still wanted it, nearly an hour after I placed the order. Nope. To top off the fiasco, the manager on shift was very rude and combative with at least 6 different customers, all of whom were upset but behaving perfectly reasonably when they were given very poor service. I keep giving this place more chances when they screw up because I like the pizza, but it just keeps getting worse. I have no more time to waste for this though.

Previous review: Three stars is being kind, I'd leave 2.5 if I could. Good pizza when they make it correctly, but that's a coin flip at best, and the staff are downright rude. Pizza is inconsistent - crust is thick sometimes, super thin other times, and soggy sometimes. If you order any sauce cups you WILL have to ask for them, every time. Pickup orders are usually not ready on time.

The recipes are solid so I'm sure Marco's is good in some locations, but to say this one is lacking is an understatement. Save yourself the trouble and go elsewhere, unless you love to gamble. I've given them enough chances and will take my business elsewhere. Can't even leave feedback on their site because it directs you to an order delivery page.