Winchell's Donut House — Restaurant in Bell Gardens

Customer service is horrible. Been here on more than once because I layover a few feet away. Go in a place my order and the girl wanted to help the person behind me before she finished helping me. I told her no I don't have time for all that and I had to wait my turn so should he. Also witnessed another girl put the mop down and didn't wash her hands and went right in to serving ppl. So I mentioned she didn't wash her hands. Final straw I go in a few moments ago and asked for a ham&cheese with jalapeños and she walks off and walking back and forth. She then comes back with chips. I'm done. Will not come to this place again. There's more bad experiences but I'll let this be enough. Will be expressing my concerns with their...

I came in and was told they no longer make Raspados. After telling her I came in last night for 2 raspados, 1 guava and 1 strawberry, she said they actually do and I got my strawberry raspado. How are you guys trying to sell when you guys are not promoting your products and flavors. These two ladies Anabel and Maria Jose in the front have zero customer service skills. I manage a restaurant. I would fire these ladies for not upselling, not promoting products, denying the products we DO have. And lack of excellent Customer service skills. Sales are everything to me. I also wanted guava raspado but she said she only has strawberry.what about coconut? If you didnt want to clean the machine you coulda...

Too slow. A long wait for a simple toated bagel. Also the service person could see that I was holding the pick up number because I don't speak Spanish. I had mistaken another call for a number a few minutes before but she continue to call out my number in Spanish. A customer noticed and told me that it was mine. Bad service imho. Not going there again. The person who took my order...