Several times I have received terrible service and normally I just brush it off as they’re having a bad day. Each time my order gets either screwed up with something missing or more specifically, my ice cream isn’t what I expected. Today, the young man who took my order was polite but had a huge attitude like he was perturbed he had to wait on me. My wife ordered a small snickerdoodle Blizzard and I ordered a medium Heath, Caramel Brownie Blizzard. This young man made two small ones and when I asked about my Medium, he became indignant, grabbed it out of my hand, walked over to the cups and squeezed my small into a medium cup, threw my spoon on the floor then proceeded to put a little more ice cream in the cup, but certainly below the rim, then mixed it up. He brought it over to me and said “have a good day.” THIS IS UNACCEPTABLE!!!! I DO NOT appreciate being talked down to and do not appreciate his attitude. I saved my receipt so if you care and want to know who waited on me, let me know. I do not have to go to your restaurant and with service like that, I will certainly think twice...
Read moreI'm overly unhappy I got a burger from here on my way back to spear . I had to come here twice ! The first time I saw that it had barley anything on it ! ( thankfully before I got home ) I went back told the manager about it she told me she would fix it .... The only thing that was fixed was the mushrooms . I was told that they can't help with the condiments .... So for that I'm NEVER eating here
UPDATE 2018 I went to dairy queen because i didnt want to drive to spearfish. But i should of. Dairy queen you need to get your act together !! Your employees are rude and disrespectful!! Something needs to change because im tired of getting an attitude problem from your employees just because i asked fpr a drink carrier. If i could give you negitive...
Read moreMy family meaning my mom,dad and I went to the Dairy Queen in Belle Fourche SD after a football game to have ice cream. We got there ordered in there was hardly anyone in the store but it took it seemed like more than 5 minutes to get our order of ice cream and the supervisor looked as though she did not want to get our and other orders out. This has happened to us 4 times before and it has always been when they are not too busy and at night. I think more adults need to be working with the high school kids and the adults need to do their shift and care about their customers because if they don't work on this then this store a d others will lose a lot of business which means my family's for sure if things do not improve. Thank you...
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