Was given regular pizza when it was supposed to be gluten free. Ok everyone makes mistakes. Called to see if they could deliver the right pizza since I picked up this one. They said it would be 45 minutes to an hour. I said I already waited 45 minutes and it was wrong. I told him I was frustrated and asked if he could see if it could be faster. During my phone call the manager flipped out on the person who was helping me on the phone, she told him you are done you cant do anything right in the background while he was trying to help me. When she then got on the phone I told her I thought that was inappropriate she told me if I even knew all the things he has messed up. I said again that was ridiculous you would treat him that way while a customer was on the phone he was trying to help. I then told her I did not want to talk to her and if I could talk to a manager. That's when I found out she was the manager. I said I would call back the next day and talk to another manager then and she said that would be her too with attitude. I then asked her to have whoever was in charge of her call me. It has been almost a month and no call. During that month I filled out a form on dominos website with a complaint about the manager. I have not gotten a response to that either. This was the Bellefonte location and even though I always try to support businesses in our town I will not be returning to this location. This is also the first 1 star review I have given in years. I dont like to do it but I dont like how I was treated by the person I guess...
Read moreUsed to order here regularly because it's right up the road from my house. Never had any problem. I ordered on the app and it would already be on its way here the second I place the order. Never had an issue. And then, their one delivery driver decided to sit down the street from my house for a half hour, presumably eating my food before marking it as delivered so I had to call the store about it. The manager reluctantly gives me $10 store credit and tells me they cant remake the order because his one driver is SO busy that she wouldn't be able to make it back until the store closes even though she sat in one spot for a half hour so yeah, she certainly deserves a raise or something for how hard she was working. So I bring that up the next time I order food. Im on the phone with the same manager i talked to about the issue and he tells me my pepperoni pizza and 2 liter of coke would be $15 with the $10 off. So i guess pizza is double the price now because i called about my food not being delivered. Burn me at the stake while youre at it i guess. It became clear they were holding a grudge about that instead of fixing the problem when it took them an hour to deliver it. My soda was warm, pizza was cold, burnt, wasnt cut and there was a pool of grease and oil on top of it. At least im hoping thats what it was. Will never order from this store again. Their delivery driver screwed up and they took it out on me for calling it out. Pizza Hut opened across the street so they'll be getting my...
Read moreI had on here about how i never had a real issue with the food and that stands but something new has happened that down right infuriates me. So on the website it says buy 2 or more items for $6.99 each which my wife and i get alot of times but this time the items came to $8.99 each. I did it on my phone first so then she tried it on her phone we got the same price of $8.99 each. Is this what America has become just bait and switch every customer you can do it to and get away with it because what do we do to fight back against this because this seems to be the theme of most places. I wont even consider eating Mcdonalds garbage they expect you to pay crazy prices. To top that off the girl at the register when i walked in was too busy to bother saying hi how can i help you because she was ordering her phone food while talking on her phone with her headphones in. So you pay a price other than what its supposed to be to then be ignored when you walk in. Luckily the other girl took the time to greet me as she ran around the store doing everything. It is unreal that this is what America has turned into. And why does it continue, because the consumer keeps consuming it so they dont have to cook for themselves. The laziness of America and the greed of the corporations has turned this into a total toilet of a country. It would be different if it wasnt so great at one time, that greatness is now just a legend and we are living in a nightmare of greed...
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