Jimmy John's — Restaurant in Bellevue

I went into the dining room as opposed to using the drive-thru. I have food allergies and need to watch my food being prepared. The two young men working that evening were SWAMPED! However, the work ethic, friendliness, and professionalism they exuded, made me feel as if I were the only customer. After alerting them of my allergies, they both stopped, washed their hands, changed their gloves and cut me new food to avoid cross contamination. ALL WITHOUT BEING ASKED! I was blown away! The dining room and kitchen area were extremely clean, and I noticed that all of their food was dated to ensure no spoilage occurs. There are 2 locations here in Bellevue. I ALWAYS utilize this location and have NEVER been...

I came through the drive thru today expecting a good experience but as I am ordering I was being rushed through my order i said one thing and they immediately said okay that’ll be $9.99….like no sir if i was done ordering i would of said thats all. So I continued to order more because i have a van full of children I then ask if they can cut my turkey tom into 3 parts that took a bit to understand for them then i also ask for a total of 3 bbq chip bags when I get my order my turkey tom was not cut it was my Caesar wrap not the one for my children making my life even harder then they missed a bag of chips now we are having to share a bag between hungry kids....

1 customer at the counter inside, 2 employees working. 1 car in the drive-thru (me) and i waited at the window for 15 minutes (i was on my lunch break and had a timer going so thats exact time) before i got sick of watching the employees talk to the customer inside and pace around. didn't even take my money in the end i just drove away and went to the McDonald's up the hill. i wanted a sandwich not a burger but i had only 15 more minutes before i had to go back to my shift. I probably could have drove up to omaha, gotten my food at the JJ on 13th street, drove back and ate it before i would have gotten service...