Jimmy John's — Restaurant in Bellevue

Ordered online because I was on a very tight time schedule.. and I trusted Jimmy johns to be able to handle the situation. I put VERY CLEARLY in the instructions that this is a 1:30pm delivery time and to call me when u arrive at 1:30pm.

I get a phone call from a female driver at 1pm, she said my food was at my house, I was not even home yet.

I asked her (because it could of potentially been my fault by not saving the instructions online properly, as for until I got the slip I didnt not see if it was clear.) If she read the special instructions.... she said "yea thats why im calling" very short and rude, I the. Asked to figured out what the special instructs said to her.. and she said she voiding my order and hung up on me.

Unprofessional Rude Disrespectful Inappropriate And the list of adjectives goes on.

I've loved Jimmy johns for years.. this was completely unacceptable.. this employee does the brand a disservice

And to add to it.. because she made it and delivered it so early when I did get it.. (I had to drive my self to the store) it was soggy and falling apart and she did not have 2 cookies that I...

I ordered a sub for delivery at the business where I work. An hour went by and there was no delivery. I contacted the store who stated that my food had been delivered 15-20 minutes prior. I contacted the reception desk who informed me another department got a delivery but not myself. I walked down to the department and learned that my food was packaged in their order. The manager on duty was VERY rude and told me that my food was not in the wrong bag (even though it was) and that my food was delivered. I don't care what happened at the store .. the point is my food ended up in the wrong spot and was not packaged or delivered properly and that is not my fault, contrary to the manager's belief. NONE of the subs were labeled upon delivery to the other department either. Therefore, when they got my sub, they had to open and touch it to determine who's food it was. I can't even believe how disrespectful this person was on the phone. I'd consider looking harder for more professional and...

Would give 0 stars if I could. My daughter went and ordered 3 turkey little johns. Even though menu and commercials state mini version of any original sub, should have had turkey,lettuce,tomatoe and cheese. They only put turkey on and said they couldn’t put all the ingredients on because they wouldn’t be able to make any money. This is total false advertising. I will be contacting jimmy johns corporate office. If they don’t do something about it, I will never buy another sub from Jimmy Johns. This is so inexcusable, especially when my daughter showed him the ingredients on the menu....