Order repeated 4 times. When I acknowledge the mistake and that I'm still waiting for munchkins, I'm told that I won't get what I paid for, I explain to either give me what I paid for or I'll call the police to report theft. That's when 4 dunkin workers proceed to tell me to pull around out of the drivethru and they'll come outside to fight me and handle the situation. When I get my food which was thrown at me, I drive away to see 4 dunkin workers chasing my car trying to reach their hands in to grab at me. Called the police. Waited for them to arrive, dunkin workers proceed to try and assault me in front of my children. Cops told me because I pushed the dunkin worker away from me while he was trying to assault me, I could be charged with assault as well. I took my trespassing notice and had the cops file the police report. I may pursue this matter but it certainly won't be heresy. 2 eye witnesses, one was inside the building when this took place. And another behind me in the drive thru all with video of the incident. One worker named Michael was the instigator, acting like a gang member towards paying customers. Glad I got the trespassing notice, had no intent to return to this dunkin after that. Acknowledge the order was incorrect and get threatened after paying......
Read moreI avoid this dunkin as much as I can. Unfortunately it is the one that's on my direct route to work, so I end up ordering here probably a few times a month. Hands down the worst one I've been to. Half the time my order isn't right/missing something. Several of the staff are extremely unprofessional, rude, have a lack of cleanliness, and will straight up ignore you when you go in to pick up if theres something missing. I frequently order ahead on the app for pickup, and several times the ordered items, be it a bagel or muffin or whatever, if they dont have it they either just replace it and dont say anything, or make you wait in line for a replacement item - which if im ordering ahead its because i need to be in and out. I've seen staff with long nails that have broken through their gloves continue to make/serve food, another staff member was using the same gloves handling money and touching food. There is also a woman whom I believe is a manager/supervisor that is always hanging outside with a man in a car smoking cigarettes about 10ft from the door. I've seen this same person berating the other staff, leaving one younger woman in tears. Today was the last day I will visit this location. My sandwich was burnt, coffee cup was sticky, and I did not get part...
Read moreWent through the drive thru where my total was $6.08, handed the man at the register $21.08 (trying to make everyone’s lives easier here) he comes back with $0.92. I explained that I had handed him a twenty dollar bill so he comes back again with $13.92. Again I explained I gave him $21.08 and he says “the dollar was a tip though”. At no point did I state this nor suggest it as I handed it to him all together. I told him, “no I just wanted less bills back.” He went back into the window and came back with $14.92. Again I told him I gave him change. It then took multiple people to explain to him where he messed up then have him give me the correct change. As he was handing me my order he then muttered under his breath, “some people.” I have never seen him at this location before and I forgot to get his name as the whole experience baffled me. The bigger question is how many more people has he done this to? And how many of them are more passive than me or have a bad memory and don’t notice/bring up that he gave them back the wrong change. He’s literally stealing from people and using his tip jar as the excuse assuming people won’t correct him because it’s not typically “socially...
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