Went in to grab a bite to eat. A lady asked what I wanted I replied 6in black forest ham and Turkey... she asked what type of cheese i replied American. She then said type of bread I said italian. She grabs my bread throws it by the meat and cheese scraches her forehead and then puts turkey and american. I look at at her and say really? And was like that's unsanitary.. she just stared at me. I ask for another sandwich to be made and her change her gloves. When i get to the condements to be put on my sandwich a male helps me.. i notice the sgredded lettuce closetest to him was red in color and wilted so i ask him to put fresh lettuce from the 2nd container. He said I can't just grab lettuce from there I was like why not it there in front of you and im not paying to eat old lettuce.. Subways slogan is eat fresh.. he proceeded to look in the old lettuce to find fresh lettuce.. and I said to him seriously? Then he reaches over to fresh lettuce and finally adds it to my sub.... I come to this subway multiple times a week because I work close by. But I guess for now on ill be...
Read moreI went 12/3/16 around 9:00 pm. Mike took my order and was very cordial and friendly. After paying, he said something to me that stuck to me and blew my mind for a second because it left me thinking..... he said: "Thank you for letting me prepare your dinner tonight sir. I hope you enjoy your sandwich". No one has ever thanked me for allowing them to make my food. And if you think about it.... that's a very kind thing to say. For me it was just a sandwich but after that comment, i surely appreciated the pride Mike took in making my dinner. I'll never forget. Mike is the epitome of the type of genuine personalities we need in the customer service industry. Great role model. Way to set the bar high for other employees...
Read moreI had a terrible day the other day and all I wanted was a cookie from the best subway in town. I entered the store and saw my beloved cookie’s waiting for me in the holder. To my dismayed two creatures straight out of a Star Wars movie were in front of me ordering. Mind you there was 12 delicious cookies in the cookie box. The creatures in front of me proceeded to get 6 cookies each and ordered diet sodies! I was so distraught. I love this subway and it wasn’t their fault. I left and went to the subway across town but to my dismay again the creatures had struck. Subway can y’all start hiding cookies...
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