The first time was excellent! The other two times have been progressively worse. Staff don’t seem experienced in customer service. Host had a “I don’t give an F” attitude. We had to ask if they had forgotten about us while we waited over an hour for our table (surprise, table had been ready).

There was a mistake to our order today and no apology or attempts to remedy the issue.

I ordered hobo potatoes and added in andouille sausage. They brought out the order without the added sausage. Within a minute, another server brought out the corrected order. She said there was a mixup - someone ordered plain hobo potatoes at the same time. She saw that I put my fork in the plain hobo potatoes, and said “actually since you touched that, I can reuse this one (the correct meal) and I can bring you a side of sausage. Now, the correct order had the sausage mixed into the hobo potatoes, which totally adds flavor to the dish, (as opposed to having it on the side). Before I could say anything, she walked away. I wasn’t given an option to take my correct order. What did she mean by reuse the meal? That was my order? The other person had plain hobo potatoes, so I’m really curious what she was going to do with that.

15 minutes passed until the side order of sausage came out. By then, we were done with our meals.

Server didn’t seem to understand why we were frustrated, but did remove the additional charge for sausage on our bill.

For the cost of eating at restaurants nowadays, it’s simply not worth it if the service isn’t even going to be up to par.