Liberty Bell Gastropub — Restaurant in Bensalem Township

I want to start by saying my husband and I have been there many times and are usually happy. This time we went during happy hour on a Sunday. What a difference! The only reason I did not complain AT the visit was because the bill was so low that it wasn't worth it. First, the place was empty and the bartender was totally bored, looked miserable and seemed only concerned with flirting with another staff member. I ordered a bloody mary and was never asked how I like it when I ordered it. Normally, a bartender will ask, do you like it spicy or....It arrived and she did not ask how it was, which again, I am not used to. My husband, had to wait over 5 min. for a refill on his beer. The staff was all clustered around the bar chatting which is such a bad look (the place was empty) and our bartender never checked on us. I finally had to call over to the group to get her attention. Finally, the happy hour food was just plain terrible. I ordered the egg and burger slider. The burger was clearly an overcooked frozen patty. It had terrible texture and zero flavor. The chicken balls or whatever they called it had such a fake processed texture and taste. We both had one and that was enough. My husband, had the pizza and we both agreed that it had a sweet weird sauce that I thought also had a blue cheese flavor which was off putting. Bartender also never asked me if I wanted another drink and also never checked on us after the food arrived. Again, we have been there many times, usually on a Saturday and were super pleased. This was a first on a Sunday and I am not sure if the cook is different or what, but the bartender was really over her job and just didn't care. Shame.....Someone needs to work with this shift of people working on Sunday at 4pm as it was such a different experience. This is also maybe the 3rd time, I've ever done a review. That's how annoyed...

I've never in my life experienced such terrible service. Unfortunately this will be the anniversary to remember but not in a good way. I had made reservations because I was seeing a concert this evening. Booking online was a breeze. I arrived and greeted by 3 women talkng at the podium and the one checking in still had her back turned to us as we were approaching. My first impression of the beer garden was delightful. A bright airy space with lots of windows and at sunset it was beautiful. Our server quickly approached but would then dissappear for the next hour. All that was was ordered were a salmon dish and a pizza. The salmon came out early and after 30 minutes and no pizza my boyfriend approached the host. He apologized and informed us the pizza came from a different kitchen. I was courteous and did not touch my dish until the pizza came. I look over and see a pizza being delivered to a table that was seated after us. At that point the host approached us to inform us that it would be soon delivered and I pointed out that the other table recieved there's first. Simultaneously the pizza finally arrived and he offered to warm my salmon but I didn't want to risk it and we were on a time constraint. It wasn't until that point we mentioned we were disappointed the host offered to take the pizza off the bill. In all my years of working in the restaurant industry and now owning my own customer service based business have I ever been so appalled. We were both very patient, polite and understanding but after waiting an hour I am so sad to say that this establishment needs a revamp, more staff and...

This place was calm, and clean. But…. The hostess looked so sad with a blink expression on her face, this carried over to her disposition. We ordered Rotisserie chicken salad, Salmon and mashed potatoes with the Jerk chicken appetizer.

The Jerk chicken was brought out and after enjoying it we realized we were not given napkins. We asked the bus boy and he couldn’t find any and then reached over and grabbed some rough paper napkins from over the bar. These napkins that’s used to place glasses on smelled horrible. Our food was placed on the table and everything looked good but we were never given any utensils lol.

We did enjoy the Jerk chicken wings, the Mashed potatoes were good and hearty, the Salmon and 2 Asparagus with 4 String beans weren’t bad even though it was cold. They gave very little Rotisserie chicken on the salad and it was diced up so small it began to taste like tune lol.

Our waitress Destiny kept disappearing for long periods of time. Our food got cold while waiting and standing around looking for anyone to help.

The atmosphere was nice, and perhaps our unfavorable experience may have been isolated on the wrong night at the wrong time.

If you decide to stop by Parx casino check them out. ...