I am genuinely sorry I have to do this, but after the food I just received I have to warn others.. I just went to this Cane’s and was supremely disappointed. I usually love this location, and get it as a treat for myself after a long day. That is why I stopped by today, I had a very long and tough day and wanted to have something delicious when I got home. I was quickly extremely saddened when I got home, EVERYTHING I got was cold, and not only cold but either raw or soggy. Mind you I live a mile from the store and it takes less than 5 minutes to get home, I was also the only one in line and got through the drive through in about a minute (which is suspicious in itself because everything is supposed to be cooked to order.) The bread was almost stale but soggy at the same time, the french fries were raw and cold, the chicken was cold, unseasoned, and every piece had tendons I had to either chew through or spit out. The sauces were extremely bland, which is unusual for this location, and everything needed seasoning. This location is usually spot on, but this visit was very underwhelming. When paying a premium of $11 for a meal the standards are higher. The reason I’m giving two stars is because the customer service was great and the coleslaw was delicious (which is obviously prepped in the morning and stored all day, so if that’s bad it’s a recipe issue) I understand it was a Friday night so maybe they want to get ahead of a rush, but when there is nobody else in line they should take more pride in their food. I would avoid going on weekends. I will definitely not be back to this location for quite a while and that is sad to say. I hope others have a better experience but mine was...
Read moreWhenever I'm craving a quick and satisfying meal, the Raising Cane's in Bentonville is my go-to spot, especially their efficient drive-thru service. From the moment you pull up, the experience is seamless and friendly, which is a breath of fresh air in the fast-food industry.
First off, the drive-thru line, which can look daunting at peak hours, actually moves surprisingly fast. The staff here have their system down to a science. They’re quick on their feet, but they never compromise on friendliness. Even when I’ve visited during a rush, I've been greeted with smiles and prompt service. It’s evident that customer satisfaction is a priority here.
The food itself is always fresh and delicious. The chicken fingers are consistently crispy on the outside and tender on the inside, served hot and golden. And let's not forget about the Cane's sauce—it’s the perfect tangy complement to their meals. Plus, their crinkle-cut fries and Texas toast round out any meal perfectly.
I appreciate that the team always ensures my order is correct before I leave the window, which adds to the overall positive experience. They also make sure to provide extra napkins and sauce without needing to be asked, which is a thoughtful touch.
To anyone in the Bentonville area looking for a quick, delightful meal with service that goes above and beyond, I highly recommend the drive-thru at Raising Cane’s. It’s clear they care about their food and customers alike, making every visit worthwhile.
This review focuses on the efficiency and friendliness of the service, the quality of the food, and the overall satisfaction with the drive-thru experience at...
Read moreI am a college student in Joplin, MO, and my friends and I drive down to Bentonville just to come eat at this Cane's. It truly has some of the best service and consistently brings out good, fresh chicken. I am always blown away with how fast they move from taking my order to calling out my name with my food on the counter. Seriously impressive. The chicken is always crunchy and tender, the Texas toast is buttered to perfection, and the fries are exactly how crinkle cut should be. A lot of people might think that the chicken isn't as flavorful, but that's because it's meant to be paired with the sauce. The chicken and Cane's sauce combo is a fantastic duo. Furthermore, their sweet tea is always full and fresh, and it pairs excellently with their chicken and fries. This Cane's also has a fantastic outdoor seating arrangement, with a windowed garage door that opens up to let the breeze through. In addition to the great atmosphere and food, the management here does an excellent job. The staff have come around to ask if I needed refills, I have been able to meet the manager , Jeremiah, on more than one occasion since he's always out serving, and they always are willing to strike a conversation. If you're going to do fast food, Cane's is the...
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