Tiger Thai — Restaurant in Berkley

I've been coming to Tiger Thai for almost a year now and have enjoyed the food, but I don't know if I can patronize this place after my last experience.

We ordered a fried rice dish mild, got home, and it ended up being extremely spicy. When we called the restaurant and spoke to the manager, she basically argued and kept saying "The cook said he made it mild." Well ma'am, he's either lying or has a completely different tolerance for spice! Here's the thing: we've ordered this dish dozens of times. I usually order mine hot, and my mother orders mild, so I KNOW the difference. For this order, I tasted my mom's "mild" rice and it was extremely spicy like the hot I usually order. So my Mom and elderly Aunt could barely eat this dish and didn't enjoy their meal because it was way too spicy. Yet, the manager didn't believe my mother when she called.

Another thing that's bothering me about this place is the young lady at the front. She is not friendly and acts like she doesn't want to be there. Then on a busier night, she went from the cash register to the back to help out in the kitchen. She did not wash her hands, didn't wear gloves or anything. This is not sanitary. You're at the register handling money and credit cards, you're supposed to wash your hands before handling food.

I'm sad to write this review because me and my family really loved this place and have told TONS of people about it, bringing new customers. However, I'm big on respect and quality customer service, and that has gone down at this place. Don't argue with your customers who've been bringing you business, just fix the issue and move forward. Have a somewhat pleasant demeanor when customers come in. It's simple. Extremely disappointed...

This is my 2nd time visiting Tiger Thai; first time back in Sep 2024 for lunch (ordered spring rolls and pad Thai) and now ordered takeout. I really wanted to love this place because it’s so cute and the service is very friendly but

My first experience holds strong “Amazing spring roll & dipping sauce, but the pad Thai is not good.” Today we ordered the pork dumplings, spring roll, and shrimp pad Thai medium spice. The noodles were fine with lots of fresh sprouts added, but the dish was too loose/wet - not enough authentic flavor - like totally missing tamarind/fish sauce and oomph. The gyoza dipping sauce was the same. It needed some spice and acid for brightness.

The portions are generous but I won’t be ordering that again and it makes me weary of trying...

Lovely place to enjoy amazing Thai food. Stopped here for lunch today. Greated by friendly staff. I ordered many dishes, so I could have leftovers for dinner with my hubby tomorrow. The pineapple fried rice with shrimp is wonderful. The Tom yum soup and spring rolls very flavorful. The Thai basil rice and pad Thai were full of flavor as well. Everything arrived hot. After I enjoyed lunch, I packed it up, picked up my child from school and when I went to put the leftovers away ...they were still warm! I'll definitely return for more wonderful Thai food. I think I just found a Friday night dinner take out place, too. Thanks,...