Arby's — Restaurant in Berkshire Township

Very prejudice and don’t like Black people clearly. I ordered a meal from here and the sandwich that I ordered comes with bacon on it and I asked for no bacon because Im allergic to pork and they put it on there anyway. I did not receive a receipt with my order I only received my debit card back at the window after I made payment, so therefore I had no receipt. I didn’t realize the sandwich was not how I requested it until I got all the way to Columbus airport. By then it was too late for me to get it corrected so I called to speak with a manager. After I spoke with the manager, they told me to let them know my name when I come to the location and they will be happy to fix my order , when I got to the location to get my order fixed, everyone had amnesia and they were very rude. Not accommodating at all. I did have the transaction on my phone in my banking app to prove that I purchased the meal from that location on that date and time. But they would even take the time to view it. Seeing as if they never gave me a receipt for my order to be having proof . The general manager, Jamie felt the need to be rude and not correct my issue and also the manager that I spoke with before Jamie was very rude and she didn’t want to correct my issue. So be careful with this place, especially if you have allergies, seems they are careless at food making and lack handing...

I have low expectations for most fast food places these days because that's just how the service is anymore. but I must say this Arby's has top-notch service. when I walked in I was greeted by a older bearded gentleman that was super friendly and and went above and beyond to make sure my order was fresh and made exactly the way I ordered it. After I sat down to eat staff came out to the table to make sure everything was great and if I needed anything else. This location is definitely under great management I wish other establishments would learn something from this location. Will definitely be making this a regular stop as I frequently pass through as I travel I71...

I can understand why I never see anyone at this location.

Ordered a combo that was a roast beef sandwich, fries and a drink to go.

It was extremely cold, the drink was flat, the fries were old and they forgot my Arby’s sauce.

I went inside to get Arby’s sauce that they forgot and they charged me 25 cents per packet of Arby’s sauce.

Guy was rude and gave me an attitude when I mentioned the soda being flat.

I rarely go to Arby’s and I think this is the last time I’ll ever go to one.

Also it cost over...