This is the worst KFC I have ever been to I have tried 2x 1st time I got chicken strips they were hard barley warm and very greasy the fries were cold and soggy. I always give 2nd chances so recently I went again and ordered a 4pc with a side of corn and lrg. Potatoes and gravey on the side I got 2 thighs instead of a breast as I should have with 4pc They gave me an individual Potatoes instead of the large I ordered and paid for. Once again everything was barley warm and they need to change their oil more often as the chicken was overly greasy and havld that taste you get when the oil isn't fresh. And they didn't give me the honey and butter I asked for with my biscuit or utensils to eat with no napkins. The biscuit and soda are the only 2 things I can say were ok. I used the drive-thru and even tipped the clerk at the window... I should have checked my order before leaving so I accepted it was partially my fault and I would have went back and complained but I was starving after long day at work and just ate what I had so could go to bed I will not give them a 3rd chance to burn me on my orders I highly recommend that you skip this KFC get a rotisserie and sides from the Walmart behind it it's pretty good served hot and consistent in quality KFC used be great a real family treat or good solo meal when needed. Some are better then others management makes a difference I guess but over all its gone down hill in the last 10yrs and I will not be a regular customer anymore most especially the one in Berryville Arkansas 2 strikes is enough to me not want to waste my money on a 3rd chance. Maybe if they gave me a free dinner I would...
Read moreWent to the KFC in Berryville Arkansas this evening with my son we waited 15 minutes in the drive-through. There were six other cars, including us nobody ever came through the speaker to help the car in front of us.. we finally pulled around to go in the lobby to see if anybody was even working inside. Walked in. There was a high school 10th grader there that couldn’t ring anyone up or touch the food. He can only do dishes and the manager was sitting on her butt in her office, completely, ignoring the fact that there were people at the drive-through. The young man asked us if we wanted help and he had to go to the office to get her because she wasn’t even anywhere we walked in to try to get food. It was only her and this one young man working in the whole entire place. We ordered our food the whole time whole time one at all was helped in the drive-through so all the people that were there when I left were completely ignored. Our food was cold. She was rude. She couldn’t get the computer to work. She kept hitting the computer as hard as she could with her finger saying it won’t take my fingerprint she seemed intoxicated. Berryville is absolutely the worst ever and it seems that nobody ever does anything about it. I wonder if corporate even looks at these reviews. I understand it’s hard to find people that want to work, but this is absolutely absurd and uncalled for. We will...
Read moreLet me tell you about this place! Got there at 6 pm and a person was in front of me and complaining about her wait. No problems as my wife and I was having the buffet. The staff appologized and said that a cook never showed up. Well placed my order and my wife went to the bathroom and I sat down. A person comes out and picks chicken off the buffet and then hands the boxes out the drive through window. My wife tells me the bathrooms were nasty, no toilet paper, no hand towels, and no flushing. Went to get our food and there was 4 peices of chicken left, 3 sodas and water. No tea. While eating I noticed there was trash everywhere on the floor and all of the tables where nasty and had not been washed off. My wife and I decided to just forget about the food and leave. As we was talking a woman was vocal about waiting 20 minutes for her order and the cashier adivised her to leave. The customer asked for the corporate number and she said she did not know it. The customer asked for a refund and she was told she could not give a refund. Another staff member cpuld be heard saying "if she talked to me like that I will punch her." My wife and I got up to leave and noticed black "stuff" on the floor and walls by the bathrooms. I will never go back...
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