Domino's Pizza — Restaurant in Bessemer

The manager of this location is a liar. The location has poor customer service...went to this location last night. Sat in drive thru for 30 minutes more than the time we were told our pizza would be done. ordered over 60 dollars worth of food to be told they didn't accept big bills...no explanation why...told us to go find change slammed the window in our face and threw his hands up in the air...was real rude....manager called us later and ask why we hadn't picked our pizza...we told him...he said it was manger discretion to take a big bill and the cashier should have asked him and because our order was over 50 he said he would have taken it..he also said he was having a hard time with some employees...said he would replace our order if we could give them another chance and we said we would. Went tonight and the manger was not there...the cashier called said manger and he told cashier all he would give us is the bread bites that we had to pay for everything else...so I asked the cashier your manager is a liar and the cashier said yes.....never again will order...

All I am going to say is I WILL NEVER EVER order from this location again. This location treats customers a certain way because of the "area" they so call live in. My address was unknowingly to myself switched to this location from the Morgan Road location......NEVER had I been asked to come outside and get my pizza when I was with the Morgan Road location. But I guess because I am now zoned with the "Bessemer" zone, my house is no longer "safe". And when calling the manager, he began to take up for the driver until he realized where I lived and said "oh I wouldn't ask you to come out your house in that neighborhood".....bottom line, no neighborhood is"safe" these days. So in the future, why don't yall just ask everybody to come out their house for their order......no matter where they live. Not only that, but if you feel unsafe in certain...

Unfortunately, Domino's recently started charging an extra fee if you ask for a sauce other than the default sauce. (Just as if you added an extra topping.) To be clear, there's only ONE SAUCE on the pizza but they charge you extra when it is not the default sauce they have chosen to use. THIS IS RIDICULOUS! Especially when you consider that the default sauce DOES NOT AGREE WITH SOME PEOPLE - That is, IT MAKES THEM SICK. I wrote corporate about this and got zero response. If you think this practice is unreasonable, PLEASE LET DOMINO'S KNOW. And, if the default sauce makes you sick, let everyone know.

By the way, this decision (apparently) was made by Domino's and/or the corporate entity that owns several stores in this region - Cowabunga, Inc - I kid you not. Call them at 770- 777-2217 - Ask for...