Called an order in while sitting in a very long drive thru line. I got up to the window about 8 minutes after I called it in. They asked me to pull up, which I understood that it probably had a couple more minutes to cook. Then waited 30 minutes on a “10 minute” order. Finally after being way more patient than I should have been I walk in and waited in line inside to ask where my order was. By this time I’ve waited now 40 minutes, just to be told my pizza was given to someone else. Oh, then they offer to make me another pizza and give me a free pop or wings. How about my time that was wasted????!!!!! I can’t get that back and they think that’s only worth a free pop or some wings???!!!! I got my money back and drove back to my hometown and picked up what I originally ordered from there. This location doesn’t deserve my business or yours!!!!! Your time isn’t worth anything at 23rd and Rockwell. Should have known better than to try and get decent service on that...
Read moreIf you deal in Drama this is the place for you. I have ordered from here 3 times, and have yet to get a correct order, or an order on time. They advertise Hot N Ready Lunch Special, got there at 12:22 no lunch special, they would have to make it, they said "We don't have this Hot N Ready" Yet the signage and the website says they do. Another time I ordered over $45 in food, ahead of time. Got there 15 minutes after the scheduled time, NOT ready, they made me pull up and wait. After 33 minutes, I called inside, they brought me out food, it was NOT my order. They had to go back in and try to make it!!! After yet 26 minutes, I went inside and had to argue with them to get a complete Refund!!! But know this, Regularly Little Caesars are good restaurants. I have no issues with any other store, just this one. Now I go out of my way to order from and pick up from a different store. Will not go back to this one until they get employees who care...
Read moreUsed the Little Caesars app to Oder a pizza for delivery from this store. I spent $30 for a pizza a DoorDash person picked it up, drove around for awhile then marked as delivered when it was not. I called Little Caesars and told them I did not receive my order. They said they are not responsible. So I called DoorDash who told me I need to contact Little Caesars and they would not answer my call at all when I tried calling again. I did not order through DoorDash this method is not an option or choice this is a service that Little Caesars forces to use through the app, so yeah I would say you are responsible for me receiving my order that I paid for. I love Little Caesars it’s the best pizza, but the service is the worst. I was offered refund through DoorDash but I have to wait up to 2 weeks to reflect in acct. this is not ok, that was last of money I had to eat with, and not only did I pay tip I paid for order and service that I never...
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