So apparently if you use their app and accidentally order too far ahead, You're screwed and can't even change the time at ALL by calling the store. And when the lady who answered my phone call on June 29th transferred me to the manager to see if they could do anything, I could hear her say and I quote, "this rude ass customer" to her manager! I don't think it's rude to think that you should be able to do a basic thing like change the date on a order... can't pick up the order now cause the 5pm time that it's set for doesn't work for me as I have other commitments at that time.
Oh well, at least I can charge back the order, thank God for credit cards! Stay away from this location! They do have decent food, but not going here ever again thanks to how I was treated
June 30th edit: I had Peter reach out to me and assured me they'll be taking steps in the future to make sure this doesn't happen again, and he did compensate me. I do...
Read moreWhat a wonderful restaurant to stop at for a delicious vegan meal! We visited yesterday and were so impressed by the patient, friendly, and professional hostess and staff. As out-of-town guests who rarely eat out because vegan options often disappoint, this experience was such a refreshing and enjoyable surprise.
The food was fantastic, the atmosphere welcoming, and the service truly thoughtful. Thank you, Spitz – Shiloh Crossing, for providing such a positive dining experience. Keep up the...
Read moreCame in on my lunch and they were popping with a line. I figured the worse is I’ll order my food to go and be a little late coming back from lunch. The staff noticed their entrance is not made for lines and started taking customers at a second register. Super quick service, the employees ran around like they knew this restaurant inside and out. Highly impressed with the food and service! Matches the vibe of the downtown location. Very happy they will be closer to work so I can enjoy their...
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