Teriyaki Madness — Restaurant in Billings

For a grand opening I know it's chaotic but when your corporate members don't know what is going on with the "first people" give aways it's concerning. The lady who I was told was corporate said that after the first 5 the next 20 people get 1 meal per month (12 meals) when the paper they hand out clearly states it's 4 meals in one month much lower than 12. On top of that instead of "first 5 people and first 20 people" it's first families so don't even bother bringing anyone of relation with you as they wont receive anything even after standing in line for 3-5hours. They only have room for about 5ish people in their PoS area and are not using both registers. Along side long wait times for orders if the cashier hits pay the order gets sent back so if you weren't done ordering you need to ask them to check that the back receives the change in order.

I realize I did not originally add anything about the food itself. The food tasted good, but was rather expensive when you take into consideration you can go to a buffet 10 minutes away for the same price. The owner was really nice and I'm sure the cashier and other workers were doing their best in their positions. I can say you should give it a try but expect to pay EXTRA for noodles instead of rice. What was going to be a nice $12 bowl ended up being $17-18...

My husband and I decided to try this place out the other night. We ended out getting a large teraki chicken bowl with noodles. The portion was enough for us to share. I really loved the broccoli and wished i would have gotten all broccoli, that being said the other veggies were good. I had a decent mixture of cabbage, carrots, broccoli, and zucchini. The cashier was very friendly and helpful with the menu. There was a wait for our food but it was HOT, this place makes your food to order. Food that is made to order and brought out hot there should be an expected wait time. We were provided with extra sauce which was nice and we used. The person who brings your food out reviews your order to make sure it is correct which is helpful. He was quick and courteous when he reviewed it. The place is tiny. We chose to sit and eat but we went on the tail end of dinner rush. As we waited for our food we were able to get seats. That being said we brought some home and it was easy to reheat to eat the rest and was very good as "left overs." They have a good selection of soft drinks. All in all I am impressed. They are a new place in town and I am sure as time goes some of the bumps get smoothed out. It is nice to have this option...

So the first impression and experience we had with this place we had a very accomodating cashier, the cooks were busy and the place was jam packed. And despite being ultra busy the quality of the food didn't suffer. We ordered Teriyaki Madness online through doordash tonight for 3 people, 2 with veggies and 1 without. They all had veggies. The veggies were all undercooked. The one that had extra meat had less veggies than everything else. There was /water/ at the bottom of all the bowls. The teriyaki sauce thats in the cups werent sealed properly and spilled all over the utensils and the trays. I'm really let down by the experience I had here. Where was the quality and consistency I had the first time? My first impression also happened while they were unloading a truck, too. So they were working doubletime to fill orders and restock the back of house. Not to mention the delivery fee is outrageous through doordash as well for the food that we got. My entire household is not satisfied. We live on the other side of town, too. Can't really say i'll be coming back here after this. And I love...