Church's Texas Chicken — Restaurant in Birmingham

I was very disappointed with the service today. I ordered the Shrimp and Tender box with mac n cheese and coleslaw. My husband picked it up and brought it home. He didn't check the order before he left the store. (Bad ) The box comes home with 5 small shrimp , an over cooked biscuit and 3 old looking, oily fries sliding around in this box. Needless to say I was very disappointed . The only reason I even wanted this meal tonight was because I saw the commercial for the meal and it was looking so tantalizing. Long story short. I called the store um-teen times and no one would answer the phone. So grudgingly , my husband went back to the store , dreading the long , slow line and replaced my meal..... My husband is very non-confrontational, let me first mention. I put the 2 sides back in the bag with the box so they could replace the whole meal so it can all be fresh and hot together. My husband came back with the chicken tenders and the (small not Jumbo ) shrimp fresh and the same ole' cold mac n cheese and room temperature coleslaw. Oh well, Bon appetit ! ( Sides to...

I normally have bad experiences with Church's but I have to say...I HAVE BEEN TO THIS LOCATION 3 SEPARATE TIMES THIS PAST WEEK AND EVERYTHING I ORDERED WAS DELICIOUS!! EXTREMELY busy but when I got my food I definitely understand why. My chicken was fresh, I could tell the grease was clean... FINALLY, and it THE CHICKEN WAS SEASONED... Everytime I visited ANY Church's LOCATION(on First Ave, on 3rd Ave near Platinum, and the 3rd Ave location near Rickwood field )The chicken has not been SEASONED...(BLAND, FLAVORLESS MEAT IS BAD FOR BUSINESS) I have no bad reviews this time. The location near Rickwood field is my favorite and they really made me feel like the old Church's is back for 2019!!! Everything down to the biscuits was EXCELLENT. I will be back next week, same location, don't let me down. Keep up...

The whole ghetto. I would not recommend. When I arrived, an employee wearing food service gloves was standing outside with a box of chicken, eating out of it while talking to someone sitting in their car in the parking lot. She went right back inside and started working without changing gloves. Gross!!! I started an order in the app which allows a modification of their special but when I get to the window, this very rude woman said "we don't do that and we ain't doing it" and wouldn't process my order. Why is something on the website that you can't order? I don't know if the website creator is incompetent or just the workers. Either way, I'll eat a rock and sh%@ a brick before I go back...