Hattie B's Hot Chicken - Birmingham — Restaurant in Birmingham

Once we got there, we found a place to park. Once inside we could tell that it was busy, there were maybe 4 tables available on the inside and there was already 3 parties in front of us. Once we got to the counter, the cashier was friendly and he took our order. We went get our drinks where on of the other staff was also fixing a drink, he asked us how we were doing. Basically making conversation which was great.

We sat down and waited for our food which took about 15 minutes to come out. This was no surprise since chicken takes about that long to cook. We both ordered the hot chicken which was out of this world. Throughout the course of our meal, several of the men working there checked up on us. I forgot to order Mac and cheese and when I went to the counter to get some he gave it to me for free. I mean as if they couldn’t get any better. The entire time my mom and I were talking about how much we loved everything about this place. Once we were done, we started cleaning up our table. Stacking our dishes like we do everywhere we go. No lie, one of the guys like ran to the table to get our stuff so we wouldn’t have to! We told him we were getting it, but he said we were good. The best service we’ve received in a while! We loved everything about this restaurant and will definitely be...

I've never been so disappointed 😞 in a restaurant food like I was Saturday night. I ordered for me and my grandson 💙 he wanted the chicken sandwich and fries. I ordered the 3 wings and fries plate. Upon delivery I only received 2 wings and a half of a cup of fries. I was so upset 😡 to pay almost $14 for 2 wings and a few fries. I called Hattie restaurant and was told to call doordash for a refund. The texture up the chicken was nothing like my first purchase my food was good the first time. Crunchy chicken seasoned to perfection very tasty. It was the total opposite I was pissed off because I didn't get what I paid for. Doordash did not mess my order up Hattie employees did and if they cared about the customer who's order was totally their fault I felt like they could have made it right by sending me what I paid for but they didn't. I hated the fact that the manager told me to call doordash back. Long story shortened Never again already too expensive 1 wing and a pickle chip on a toothpick $4 please that's crazy. I took a picture of my plate sent it in with my complaint they are definitely not posting the complaints I still want...

This was my first time at any Hattie B's. Now I know what all the talk is about. This is the best chain (maybe any kind) of bone in fried chicken I have had. You can tell it is cooked fresh. Nice crust. They offer various levels of heat. I chose medium (3rd on the scale). It was a little too hot for my liking. I will drop down to mild next time. I got the half bird so I could try both the dark and white meat. Both were good, but the dark meat wins out. The white was just a touch dry in spots (juicy overall). For sides, I got the potato salad and the black eyed pea salad. Both were good, but the potato salad wins. I wish they had hot black peas, mash potatoes with gravy, and rice as gravy as options, but they do not. They did have mac and cheese and fries as options. My friend got those and gave them high marks. Another added benefit is this chicken reheats great in an air fryer. The staff were friendly. We were there around 7:30 at night. It was a good crowd (mainly college aged) there. It is a nice area right near St. Vincent's Women and...