I absolutely hated my time there at Applebee's a waitress named faith was being very rude and nosy about my relationship with my girlfriend who was sitting right across from me. Practically almost accusing me of mistreating my girlfriend and was trying to start trouble. I have never in all my life have ever gone to a restaurant and had this type of situation happened to me. It very much upset me. Made me very angry and completely embarrassed. My girlfriend and made her uncomfortable especially when I got up to go to the bathroom and Faith, the waitress walked over and asked my girlfriend. "Is he mean to you?" As I returned from the bathroom, my girlfriend told me about what this waitress had asked her and she told me that she felt embarrassed and uncomfortable. I went to speak to the manager as soon as we finished our meal and the manager Scott practically defended her and told me about how her and another waitress and him had a discussion in the back where the kitchen is about him having to come over to our table and check on us. I was completely dumbfounded and utterly shocked which only enraged me even more. But I tried my absolute best not to yell or cuss too much. But I told the manager Scott he needs to do something about his waitress, faith and how it goes on between a man and a woman is strictly between them and that her job is a waitress is to make sure our experience is pleasant and the food is delicious which I did not receive such service at all. Not even close. I would recommend not going to this restaurant ever, especially if you don't want to be falsely accused of things and have a complete total stranger who works for Applebee's making assumptions and doing their utmost to get into your business. I absolutely feel like my privacy has been invaded. I feel absolutely insulted. My girlfriend feels embarrassed. This type of behavior is unacceptable and absolutely appalling. Again, do not ever go to...
Read moreNever had such horrible service here at the Northtown Applebee's and I only stayed 15 minutes. After eating at this restaurant almost every week for the last 18 months, I won't be back! The restaurant was not busy at all, maybe 10 tables at 4:45pm. After waiting a few minutes at the door we were greeting by a girl that was clearly High on drugs moving uncontrollably as she walked around the restaurant. Was then waited on by Scott who took our drink order then walked away even though our table was ready to order. Almost 10 minutes later our drinks arrived, but Scott said he would be right back to take our order, all nonalcoholic but the cherry limeade was completely tasty of like juice & was very light in color unlike the drink I have every time I eat here. 5 minutes later Scott had taken 2 orders for others that arrived after we did. I was finally able to complain about me drink(still hadn't got our order taken) He brought the drink to the bar where the bartender seemed like she had done nothing wrong. He then came back and started grilling me about what was wrong with the drink and I told him exactly what was wrong again. He tells the bartender then She then preceded to pour grenadine in my drink. Scott comes back to my table finally ready to take my order after almost 20 minutes has passed since we arrived. I told him I was not drinking that drink or going to eat anything their tonight. He offered to get the manager but at that point I was convinced of the quality of service tonight would not meet the level of expectations that my family deserved & had received countless...
Read moreI ordered applebees curbside to go tonight and was told at 5:55 my food would be ready for pick up. When I arrived at 5:55 I was greeted and my card was taken at my driver's window. Ten minutes later the women came back and said she was having trouble finding my order and asked what I had ordered. Before she went in again I explained it was ok if they didn't have my order I just needed my card back so I could leave and get my son his dinner so I could continue with my wife and I's valentines day plans. She said she understood and went back inside. 15 minutes later I still haven't seen or heard from any employee so i go inside and tell the hostess that I needed my card so I could leave it had now been 20 plus minutes and I need dinner for my son. They went to get someone but nobody came out with my card, after 8 more minutes frustrated I have to say "why am I still standing here where is my card you dont have my order I want to leave" and finally she was flagged down and I was given my card back. This was 28 minutes in total and applebees never had my order but yet held onto my card not allowing me to leave. I called to talk to the manager and proceeded to sit on hold for 10 minutes without them answering and then was told to leave a message. This is not acceptable behavior applebees and shouldn't be...
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