Taco John's — Restaurant in Blaine

Unfortunate inadequate service with less than stellar potatoes that I love and I am use to getting

Man do I love tj and the those delish potatoes. But what I love even more is great service along with presentable food. Which never happened in this one trip. Drive thru- ordered combo with chicken soft shells and md no ice with a young man. I was asked about sour cream and/or cheese which I politely declined and asked for mild packets only. Got to the window. Young lady starts handing me md with ice. I declined and said I asked for no ice please. Easy fix. Received my bag of food. Opened right away looking for mild packets but some container of cheese was right on top. Handed lady back the container of cheese and said “I don’t know what this is”. Then proceeded to ask for those mild packets as they were missing from the bag. Pulled away to park and eat. Pulled out the potatoes and omg my favorite part and the main reason for tj is the potatoes but they looked like complete crap. Most if not ALL of the oles were literally crumbled in pieces and not in complete circles… Not kidding. I needed a fork! I was going to take a picture but didn’t think I was gonna do a review and thought nah. Potatoes tasted fine but never have I ever had potatoes crumbled in small pieces which was unpresentable and harder to eat that way. Very frustrating! Then I looked at the receipt. Wondering to myself why it cost me over 14 dollars for this meal, seems steep. Yup! They charged me for the cheese that I declined and gave back in the drive thru window. Normally, I wouldn’t care and could look the other way if over charged a little BUT I was over charged $1.72 for a cheese container that I did not order. After all those mistakes so far, I felt my feelings were valid at this point and I didn’t deserve to be taken advantage of my money. So I had to go inside the store and wait an additional 8 or 10 min for them to refund the cost of the cheese I was wrongfully charged for.

Side note: as I waited for my refund I seen this same young girl bag a container of cheese that was dripping out of the container, onto the food that was being prepped to give to next drive thru customer. Oh boy. So much cheese dripping that she had cheese on her work shirt, realized it was on her hand and tried wiping the cheese off onto her shirt. Yes… customers do watch. Far from stellar service. This establishment does not seem like sanitation is a high concern, food presence is mediocre and correct ordering is not a priority. Again, all that in one visit. And the md with ice was still sitting right on the ledge at drive thru for customers to see vs disposing of it right away. I may love tj food but not service like this by any means. But a definite change is necessary for this is specific location if you want to stay in business and keep repeat customers happy with your...

Here's a new addition to the original review...

An hour ago, I received a door-dash order for six softshell tacos. I walked into the store, was not greeted by anyone for over five minutes. I shouted to the kitchen that I had a dash order. A guy in the kitchen yelled back that it would be a second, as he scrolled through his phone. He left the kitchen never to be seen again. Meanwhile, the other guy continued to take drive-thru orders completely ignoring the order that was three to five ahead of the drive-thru orders. I waited 15 MINUTES for the food before dropping the dash altogether. I assume the customer never received their food because nobody cared. THIS PLACE IS A TRAIN WRECK! Lock the doors and quit the business.

I'm writing this because ONCE AGAIN, they can't do the job. i ordered two 5 for 5 soft tacos and two orders of Potato Ole with cheese.

I received NINE TACOS AND ONE CHEESE SAUCE.

This place is incapable of filling an order correctly. I live up the street, have been there dozens of times, and I always give them a chance. It never happens. I get the food, then drive around the front to check the order. There's ALWAYS SOMETHING MISSING. If you go there, make them show you what is going into the bag, or you'll get home, and need to go back because the employees give no sh*ts.

If an employee is reading this...if you can complete my order once, I will give you $20.

4/27/23. Just attempted to pick up a delivery from this place. When the order came in, it took five minutes to get there. I parked and ran into a friend outside, We talked for five minutes, then I went into the store. There were three people ahead of me waiting to order. They waited more than five minutes before anyone even greeted them. One guy got tired of waiting and walked out. I thought the people ahead of me were waiting for their food. Not the case. We waited some more. A woman finally took their order, then, I gave the name of person I was delivering for. She looked around, and found the ticket, then told she would start making it. It was now over 15 minutes into that order, and they hadn't even started it. I told them I was cancelling the order, then walked out while telling them they are the most incompetent restaurant in Blaine. This place really strives to be the worst. Save the world from your incompetence. Close the...

Recently stopped and ordered via the drive-thru. Near 10 minutes, I had to wait for my food in the drive thru. First off why are employees being allowed to wear some much jewelry and have exposed tattoos in food prep area? I thought that was a whole health code thing. Then, upon receiving said food, I was just about to leave, but of course, I had to have some Potato Oles. I like them a lot. Upon opening the bag and grabbing a couple, I took one and noticed right away that they it was cold. I pulled around and went inside, bag in hand, and when I approached the counter, I was not greeted very well. I told them what the problem was, that the potato oles were cold, no warmth at all. The employee came over and just opened the bag and pulled them out, and put one between their fingers. Then, I took them over to someone in the back, who asked what the problem was. They explained it, cane back up front, and then threw them away. Then I watched as they scooped them from the warming bin they were in. There were a lot of pre-cooked ones there already. Almost to many to not be kept warm enough. They prepare them too far in advance, and they just sit there cooling down. Serving them to customers. There is supposed to be a time limit for that. From the time they are cooked to the time they are served to customers. Pretty poor experience in general at...