Their pizza is pretty good and on most nights it comes out fairly quickly. And it's really tasty! Not super greasy and they do a good job loading them with toppings. They do have a drive through too which is awesome if you are in a time crunch and just wanna phone in or order online. BUT, their buffet nights are horrible. It's packed every time. Yet they make pizzas as though they are not super busy. So the buffet is almost bare half the night. Which ends up with pizza stampedes whenever they finally throw a pizza or two out there. Plus they tend to be really heavy on the meat pizzas and very little variety. So if you are a vegetarian, you gotta beg for a veggie pizza and then wait like 45+ min for them to get around to making it. The salad bar is mediocre but it is there and the stuff they do have on the salad bar is half way decent. Definitely not super fresh but not terrible either. Their desserts are really yummy though. So all in all, I would avoid buffet night (at the time of writing this, it's Tuesday nights). Otherwise, it's a good Mazzio's and the staff are nice, the location is pretty clean and the food is...
Read moreRecommendation: Drive into Newcastle and eat at Luigi's if you're out this way and want Italian food. If the world is ending and this is the last place that has food, eat your own leg.
It has been sometime since I ate here, my first and last time. When I walked in there was only one other group in the store and they were already eating. I ordered a chicken alfredo to go, 40 minutes later my food had not come out. I went to the counter and asked the same girl I ordered with how much longer it would be. Keep in mind, nobody had come it after I walked in. She asked what I ordered then went back to check on it. A few minutes later she came out and said "They are just starting on it now, so it should be 20-30 minutes." Slightly irritated at this point, I sat back down to wait. When 30 minutes passed I went back to retrieve it. "It is just coming out now, a couple more minutes." At this point I was curious, I sat in sight of the counter to see if they would call it out. Order was bagged and set on the counter by another employee who then went back in the kitchen. After 5 minutes I got fed up and grabbed my...
Read moreFamily friendly? Not ANY customer friendly! I tried to order online, and the website would not accept my address. Called the store and the young girl answering the phone was so slow and unsure of herself, but I hung in there because she was trying to help me. By her calculations, I live .2 miles from the store so I should be able to get delivery. When we decided what everyone wanted, I called back and asked for manager because I was a big order and I wanted it done correctly and quickly. The manager was a huge disappointment. She took the entire order before checking my address and promptly told me no because I live 8 miles from them. THAT IS NOT TRUE! I actually live 1.6 miles from the store, so both of them were wrong. They lost a nice sized order/sale because they are so bad at math!! She refused to deliver to me 'for insurance reasons' when her calculations were incorrect. Perhaps they should give managers a math competency test. Very inconvenient and...
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