Stephs Subs: The Review.
I don't know why I still bother coming here. I've given this place chance after chance for 10+ years now.
If it's not a sub made 8 different ways or soaking wet, then its 3 and a half burnt chicken fingers or a salad missing half its ingredients. Did you want that hard boiled egg? Too bad they only made 4 this morning for stock. We put two different kinds of OLIVES in your salad though.
If your fries are made correctly, guess what, inedible. They were great four years ago and then they decided to switch to whatever these things are.
I can't entirely blame the workers. This has to be a first job for many of them. Too bad that they lack any kind of front of the house training or common courtesy training. Let's just stand around and watch sports on the little TV in the corner all day.
Its also too bad that by the time anyone in the restaurant figures out what they are doing, it's time to graduate and leave Bloomsburg. There are no full time employees that have been there for years and actually know what they are doing. The business model is to have a bunch of college kids teach a bunch of younger college kids how to make subs, probably the wrong way, and then go about running the restaurant and the grill with zero experience. Dont bother getting a veggie burger unless you want a hockey puck on a bun. Chicken cheesesteak? Yeah we have that. (Proceeds to cube up cold chicken breasts into inch chunks and covers it in cheese on a bun.)
Trying to place a phone order? Dont worry, someone is standing by to answer the phone and put it down and forget about it for 5+ minutes. When you do get there, after 20 minutes like they said, only half your food will be made, and the other half is just sitting there, getting cold. Thirsty? Heres your soda with black flecks in it because nobody knows how to break down the nozzles correctly.
On top of that the kids they hire really actually don't care about anyone but themselves. They act like the entire building can't hear whats going on in the kitchen. We can hear you talking about scraping the chicken off and remelting the cheese. Thanks?
Also, continue to put everything in the smalllest available bag, like so full you cant close/hold it at all. That really makes it worth the trip uptown. Next time I WILL just eat a can of chef boyardee than waste my time trying to go park at Stephs for a wasted meal, wasted time, and wasted money.
All in all, for the people of Blooomsburg, who've repeatedly given you their business when they shouldn't have, I'd like to say IT'S A SHAME...
Read moreGross. After an almost 2-hour wait we received a sausage sandwich that was cold and raw in the middle, a soggy cold meatball sub we never even ordered, cold undercooked fries with mystery burned bits in them, a BLT with hard microwaved bacon that was missing the tomato and mayo, and worst of all...cheese sauce for the inedible fries that had HAIR in it. When questioned, the girl answering the phone says "Oh well" and badmouths other people working there. I did receive a refund the next day, after some arguing with the owner who complained that I wasn't being "understanding". I understand I'm a customer who paid good money for bad attitude and an incorrect order of unsanitary food, and every single person I spoke to was far more interested in who they could blame for it than in making it right. A simple apology goes a long way. Don't expect one...
Read moreOrdered $70 worth of subs tonight. We asked for 1 out of the 3 Italian subs to not have spicy peppers on it. All 3 Italian subs had no peppers, salt, pepper, oregano, oil, or vinegar. Which on the menu it is stated that all subs come with everything unless otherwise specified. We also asked for a side of Italian dressing and that was not given. Disappointed in my order tonight. Usually everything we get is good. I order from here often when at wok, and just very disappointed with tonight. The gentleman on the phone seemed to have a hard time taking the order. They did rectify when we called, and we were able to drive back and pick up the peppers and Italian dressing…but annoyed to have to sit and wait for the rest of our order so we are...
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