SOFRA Restaurant — Restaurant in Bonita Springs

If I could leave 0 stars I would. My whole family came here for my mom’s birthday. Her birthday is July 5th and we spent the fourth there. We told staff my husband had a severe allergy to sesame. They told him that NONE of the appetizers had sesame except the bread which they brought him. He ended up eating the appetizers and got a severe allergic reaction and they had to take him to the hospital, where obviously I also missed my mom’s birthday. They lied to us and said again at the end in front of SEVERAL PEOPLE. I have now 20 witnesses including emergency personnel who witnessed staff saying nothing else had sesame except the bread. The next day they told us they did an investigation and another appetizers had sesame in it they also said staff told us it had sesame. My entire family witnessed them telling us several times nothing had. In top of it all a lot of us couldn’t finish our meals to go to the hospital including my husband. They charged us the full price. The next day they “made up for it “ by giving us a free appetizer and a cake for my mom. Let’s be real they were already gonna make her a cake. They are members of the ritz and spend so much money at the ritz constantly. Every vacation is at the ritz. It was extremely disrespectful what they did and CARELESS. they almost killed my husband but the worst part was 0 accountability they took for it and in fact LIED. Nobody was held responsible for this. Do not come here if You have serious allergies. They aren’t well trained to handle this and your life...

Will return.

Love their decor - the bamboo lattice ceiling is unique, in concert with the chairs and the rest of restaurant.

The double (?) shutters are up, since it’s not too hot. AC and fans work at leisurely pace.

Water glasses are glass but wine is in plastic. They have lovely earthy bread plates (Fortessa) but serving in investment, melamine Creations - understandable it’s next to the family pool. But why not everything in plastics? My next crop of tableware would be melamine.

The family pool gate, every time someone going through (hotel guests and restaurant servers), it closes with a loud crack, in a quiet atmosphere.

The Bombacio linen napkins is great; would be perfect with Sixty Vines - I’m silly and may seem picayune but really wishing the best for the restaurants that I enjoy.

We’ve

Hummus: thick than the usual supermarket brand; the fried or baked chick peas perks up wonderfully; veggie sticks are crunchy and fresh. Tuna wrap - the side onion ring with scallion and parm garnish is wonderful Freekah salad - fresh and refreshing

Portions are large but all are delicious: thank you.

The bathroom sink’s drainer is rustic: I didn’t expect to see this at a Ritz-Carlton. Are the soap dispensers stopped working - hand soap bottles are on...

While visiting Ritz Carlton, we saw “Sofra” and got my attention thinking it was Turkish restaurant… just to find out later that day during dinner, it is Turkish restaurant. Looking at the menu, I realized right away that it was not typical copy paste Turkish restaurant like others throughout the states. I have tasted many in multiple different states in east coast.. I yet to come across anything close to this place.

First of all, I would like to give all kudos to Chef Ertugrul, he is a master and absolutely knows what he is doing. Whole experience is just like Mediterranean style, nice and slow. Not rushed.

Second of all, I would like to thanks Elliot, who he was our server. He is amazing in his job and knows what he is doing. Definitely have him as your server and listen his recommendations, you will not be upset.

Lastly, atmosphere and ambient of this place is amazing and so relaxing. Highly recommend to anyone to experience something they haven’t experience before. Make sure you understand that you would be here at least 2 hour for your dinner experience, don’t expect that typical fast, rushed American...