Sonic Drive-In — Restaurant in Bosque Farms

If I could rate a 0, I would. The employees are incredibly overworked and poorly treated by management, as well as other employees. They should not have one employee running between 5 or 6 stations at a time, covering all of those jobs by themselves as opposed to having a team to work with. Management an be heard yelling at the employees, to the point that customers have intervened. They take advantage of the employees, often keeping them past the time their shift was supposed to end. They disregard employees with disabilities, to the point that certain employees are in insufferable pain by the time they are finally allowed to leave their shift. Employees are ridiculed for taking any time off, whether suffering from an illness or needing some leisure time and gossiped about and mocked by management to other employees. Product is wasted because of their poor "customer is always right" policy, which also allows customers to mistreat employees even more than they already are. My boyfriend quit his job here and I've never seen him happier. To anyone thinking of applying- don't. It will end...

You pull in the driveway for Happy Hour and make the decision to wait in the drive-thru line or pull into a stall. No matter which one you choose, the service will be the same, the food will be the same and they will probably get the order wrong. Sonic used to be a place to go for a treat with the family and now it is on the McDonald's level for blah food. If you go for Happy Hour, you can absorb the sting of stale service and blah food by remembering the drinks were only half-price. I still go to Sonic, whether it is Happy Hour or not. I've resisted the urge to accept the loss of service and food quality we all experience at the restaurants all of us go to and choose to write reviews in hopes of them making a positive move forward in these lacking areas I spoke of. When it comes down to it, I have a need to consume ice cream, hamburgers and custom drinks. I've always gone to Sonic and will continue to do so, as I do with the other restaurants that exhibit the same lack of service and...

I've been coming to this location (instead of Belen or Los Lunas) for the past 2 years and get consistently quality food, and friendly service. They at least care enough to turn off their stalls so you're not waiting for no one to answer like the aforementioned locations. Very few stalls are open due to under-staffing so a wait is to be expected. The drive thru appeared to move quicker but I prefer to park and order. The card swiper seems to have problems as it charged me $2 instead of the order total. Luckily, I had cash on me--I won't trust their card reader anymore, hence the 4 stars. Our server was friendly & I'm glad she and these folks consistently make an effort. I hope the Sonic company starts paying these workers better so they can at least keep this...